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rivkamakFlag for United States of America

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corrupted exchange mailbox

we have a user that had a large mailbox (4gb).  her outlook became very slow and was constantly trying to update folders.  even after deleting a lot of stuff her outlook is still acting up.  i have tried recreating her outlook profile thinking that there is a corruption on her computer but that didn't fix the problem.  i wonder if that means the her actual exchange mailbox is corrupted.  if that is the case, what do you do?
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Peter Hutchison
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Try changing Outlook profile and make sure Cache mode is turned off and offline mode is turn off (remove any OST files). This should stop constant syncing between Exchange and local copies.
you could also try move mailboxes between DB's. This would clear the corrupted items.. also it would show error if the corrupted items cannot be cleared.
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WORKS2011
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