Solved

unable to type anything into keyboard after installing Java JRE 64 bit

Posted on 2013-12-14
5
320 Views
Last Modified: 2014-03-13
Hi,

Earlier this evening I was able to surf and use my keyboard from my other computer.  I then installed Java JRE 64 bit version.  After that, I was unable to use my keyboard to do web searches.

I did a system restore to a point before I did the Java install.  The system still wouldn't allow me to use my keyboard.  Please help.  Note: The keyboard is wireless.  However, I tried changing the batteries.

Thanks.

Phil
0
Comment
Question by:plefort2
  • 3
  • 2
5 Comments
 
LVL 92

Expert Comment

by:nobus
ID: 39719613
try a wired keyboard first - it can be bad
or test this kbd on a working PC
0
 

Author Comment

by:plefort2
ID: 39720474
For some unknown reason I was able to use the keyboard today when I booted up.

I know that there is some Nielsen Online s/w running and perhaps that hung the keyboard.  What do you think?

Thanks.

Phil
0
 
LVL 92

Accepted Solution

by:
nobus earned 130 total points
ID: 39720906
i don't know that software, but you can disable all programs at startup for testing.
run msconfig - select startup tab, and click disable all
check if it helps
0
 

Author Comment

by:plefort2
ID: 39837535
I ran MalwareBytes anti-Malware & found some keylogging objects.  I deleted them and then I was able to use the keyboard.  Perhaps this was the problem.

I theorize that the keylogging s/w malfunctioned.  It was preventing me from typing and seeing the results on the screen.  Once the s/w was deleted using the above mentioned anti-Malware s/w,, I was able to use the keyboard.

Phil
0
 
LVL 92

Expert Comment

by:nobus
ID: 39838146
ok -  then don't forget to close this
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Basic computer tune-up with little or no hardware upgrades. Giving an old computer a tune-up usually results in a minimal performance gain, but a gain nonetheless. Several times a week, I’m faced with users at work who ask to make their computers…
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question