unable to type anything into keyboard after installing Java JRE 64 bit

Posted on 2013-12-14
Last Modified: 2014-03-13

Earlier this evening I was able to surf and use my keyboard from my other computer.  I then installed Java JRE 64 bit version.  After that, I was unable to use my keyboard to do web searches.

I did a system restore to a point before I did the Java install.  The system still wouldn't allow me to use my keyboard.  Please help.  Note: The keyboard is wireless.  However, I tried changing the batteries.


Question by:plefort2
  • 3
  • 2
LVL 91

Expert Comment

ID: 39719613
try a wired keyboard first - it can be bad
or test this kbd on a working PC

Author Comment

ID: 39720474
For some unknown reason I was able to use the keyboard today when I booted up.

I know that there is some Nielsen Online s/w running and perhaps that hung the keyboard.  What do you think?


LVL 91

Accepted Solution

nobus earned 130 total points
ID: 39720906
i don't know that software, but you can disable all programs at startup for testing.
run msconfig - select startup tab, and click disable all
check if it helps

Author Comment

ID: 39837535
I ran MalwareBytes anti-Malware & found some keylogging objects.  I deleted them and then I was able to use the keyboard.  Perhaps this was the problem.

I theorize that the keylogging s/w malfunctioned.  It was preventing me from typing and seeing the results on the screen.  Once the s/w was deleted using the above mentioned anti-Malware s/w,, I was able to use the keyboard.

LVL 91

Expert Comment

ID: 39838146
ok -  then don't forget to close this

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Dell Inspiron 660 GPU 14 31
Can This PC Run OverWatch 7 85
SpiceWorks - help desk system 2 66
Find power supply plug from picture.. 6 39
Many people don't really know what the difference is between memory and storage. And most regular users don't understand the relationship between any of those fancy words printed on the front of their new computer. Of course, it's perfectly fine -- …
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: (…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.

912 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now