Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Nokia Lumia 920 powers up & pauses at Nokia logo & stops there (despite several reboots)

Posted on 2013-12-15
4
Medium Priority
?
438 Views
Last Modified: 2013-12-18
I misplaced my original Lumia 920 charger so I got a
USB-to-microUSB cable with an Apple 13-pin to USB
charger (for iPhone).

After connecting the USB-microUSB cable to the Apple
iPhone charger to this Nokia Lumia 920 for 3 hours to
charge it, this Lumia powers up, displays the Telco
carrier's logo for about 1 sec & pauses at "Nokia"
logo & won't go further than that despite that I've
power-cycled the Lumia 920 several times.

What's wrong?  Is it just the Windows OS is corrupted
or certain component in the phone got burnt?
0
Comment
Question by:sunhux
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 

Author Comment

by:sunhux
ID: 39719803
Correction:
>Apple 13-pin to USB charger (for iPhone)
Apple 3-pin to USB charger (for iPhone)
0
 
LVL 48

Accepted Solution

by:
Mikal613 earned 2000 total points
ID: 39719943
You may need to hard reset:

Turn off your phone.

Press and hold the Camera Button, Volume DOWN buttton and Power button until your phone vibrates. Then release ONLY the power key.
0
 

Author Comment

by:sunhux
ID: 39725861
Just got the phone back from the service shop: at the point I handed
over to them, upon power on, can still see the Telco provider's logo
& "Nokia" logo but now I see nothing.

The hard reset described above did not result in any vibration at all
despite that I've held on to the 3 buttons for 15 seconds.

The service shop says it's a motherboard issue & is beyond economical
repair.
0
 
LVL 48

Expert Comment

by:Mikal613
ID: 39726505
Good luck!
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this post we will be converting StringData saved within a text file into a hash table. This can be further used in a PowerShell script for replacing settings that are dynamic in nature from environment to environment.
In the absence of a fully-fledged GPO Management product like AGPM, the script in this article will provide you with a simple way to watch the domain (or a select OU) for GPOs changes and automatically take backups when policies are added, removed o…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Suggested Courses

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question