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Installing Epson U220B  Shared Receipt Printer (SBS 2003 32 bit) on Windows 8 64 bit

Posted on 2013-12-15
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Last Modified: 2014-01-05
Hi,

I have a client with a SBS 2003 32 bit server. i was able to install and share a Epson TM-U220B receipt printer using the Epson Ver.4.55dE driver package in Active Directory.
I can see the printer in the directory from the windows 8 64 bit machine but when i use the "Add Printer" wizard on the windows 8 box it is requesting a ".INF" file.

I realize i need the windows 8 64 bit compatible files but the machine does not seem to find them. Anyone ave any tips on how to get the printer working on Windows 8 64 bit?

Thanks,

Frank
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Question by:flteng562
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Expert Comment

by:John Hurst
ID: 39720536
Do you have an Epson install file?  Can you install this locally on the Windows 8 machine and then connect it to the server?

It does not appear to be a supported printer for Windows 8.

... Thinkpads_User
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Author Comment

by:flteng562
ID: 39720596
Hi thinkpads_users,

Here is a link to the TM-U220B drivers:https://download.epson-biz.com/modules/pos/index.php?page=single_soft&cid=3630

The U220B has a Ethernet connection....no USB. If I could install it on the windows 8 machine that would definitely take care of the problem.  Not sure how to procedd at this point.

Frank
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Expert Comment

by:John Hurst
ID: 39720643
So download the file from that site above, copy the file to the Windows 8 machine and run it. Does it install this way?

If it does, you should be able to change the setting to a network printer.  

That is how I handle unsupported printers.

... Thinkpads_User
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Accepted Solution

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John Hurst earned 500 total points
ID: 39720647
To be more clear, install the printer as a local printer in the Windows 8 machine, but do not try to print a test page (it is not connected).

If it installs, go the printer driver properties, Ports tab, and set the port to a new TCP/IP port. Then give the port the Ethernet IP address of the Printer.

... Thinkpads_User
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Author Comment

by:flteng562
ID: 39720966
Hi  thinkpads_user,

I will be onsite later this morning and give it a try. Will post back later with the results.

Regards,

Frank
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Author Closing Comment

by:flteng562
ID: 39757931
Thanks for the solution. It worked like a charm. Sorry I was late posting this.

Frank
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Expert Comment

by:John Hurst
ID: 39757934
@flteng562 - Thanks for the update. I am glad it worked and I was happy to help.

... Thinkpads_User
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