Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Installing Epson U220B  Shared Receipt Printer (SBS 2003 32 bit) on Windows 8 64 bit

Posted on 2013-12-15
7
Medium Priority
?
1,600 Views
Last Modified: 2014-01-05
Hi,

I have a client with a SBS 2003 32 bit server. i was able to install and share a Epson TM-U220B receipt printer using the Epson Ver.4.55dE driver package in Active Directory.
I can see the printer in the directory from the windows 8 64 bit machine but when i use the "Add Printer" wizard on the windows 8 box it is requesting a ".INF" file.

I realize i need the windows 8 64 bit compatible files but the machine does not seem to find them. Anyone ave any tips on how to get the printer working on Windows 8 64 bit?

Thanks,

Frank
0
Comment
Question by:flteng562
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 98

Expert Comment

by:John Hurst
ID: 39720536
Do you have an Epson install file?  Can you install this locally on the Windows 8 machine and then connect it to the server?

It does not appear to be a supported printer for Windows 8.

... Thinkpads_User
0
 

Author Comment

by:flteng562
ID: 39720596
Hi thinkpads_users,

Here is a link to the TM-U220B drivers:https://download.epson-biz.com/modules/pos/index.php?page=single_soft&cid=3630

The U220B has a Ethernet connection....no USB. If I could install it on the windows 8 machine that would definitely take care of the problem.  Not sure how to procedd at this point.

Frank
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 39720643
So download the file from that site above, copy the file to the Windows 8 machine and run it. Does it install this way?

If it does, you should be able to change the setting to a network printer.  

That is how I handle unsupported printers.

... Thinkpads_User
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 98

Accepted Solution

by:
John Hurst earned 2000 total points
ID: 39720647
To be more clear, install the printer as a local printer in the Windows 8 machine, but do not try to print a test page (it is not connected).

If it installs, go the printer driver properties, Ports tab, and set the port to a new TCP/IP port. Then give the port the Ethernet IP address of the Printer.

... Thinkpads_User
0
 

Author Comment

by:flteng562
ID: 39720966
Hi  thinkpads_user,

I will be onsite later this morning and give it a try. Will post back later with the results.

Regards,

Frank
0
 

Author Closing Comment

by:flteng562
ID: 39757931
Thanks for the solution. It worked like a charm. Sorry I was late posting this.

Frank
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 39757934
@flteng562 - Thanks for the update. I am glad it worked and I was happy to help.

... Thinkpads_User
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
Know what services you can and cannot, should and should not combine on your server.
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question