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Can't Access the URL services.mozilla.com

Posted on 2013-12-15
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Last Modified: 2013-12-21
I can't access the URL services.mozilla.com from one system (firefox and IE) but I can from another. So it isn't the firewall on my router. What might be blocking it? I have turned off Windows firewall.

I can access other sites.

Kevin
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Question by:zorvek (Kevin Jones)
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4 Comments
 
LVL 30

Expert Comment

by:Marc Z
ID: 39721116
Do you have different av software on the 2 machines? what are they? what error message?
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LVL 30

Expert Comment

by:Marc Z
ID: 39721127
Can you access this site?https://account.services.mozilla.com
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LVL 81

Accepted Solution

by:
zorvek (Kevin Jones) earned 0 total points
ID: 39721993
It turned out to be a DNS issue with my provider, Comcast. The other system worked because the resolved IP addresses had been cached before Comcast's DNS servers went sideways.

I've solved the problem by changing my router's default DNS servers to use Google's public servers: 8.8.8.8 and 8.8.4.4.

References:
http://compnetworking.about.com/od/dns_domainnamesystem/tp/top-free-internet-dns-servers.htm
https://developers.google.com/speed/public-dns/?csw=1

Leave it to Google to make everyone else look like fools.

I do not like Comcast ;-)

Kevin
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LVL 81

Author Closing Comment

by:zorvek (Kevin Jones)
ID: 39733399
I solved the problem myself.
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