Windows 7 printer not working.
Windows 7 printer not working.
I have an OKI 5650 printer and have it connected to my router.
Control Panel Printer menu shows the printer though I am not sure of the details - it says OKI-5650-98D74C
The picture shown is generic and doesn't look like my printer.
Properties shows it functioning correctly. I can ping the address shown in properties.
It shows up on the network.
But the OKI 5650 is not there when I try to print from an application, such as Libre Office, Word, Adobe Reader.
The controller details show as system32/DRIVERS/umbus.sys
That doesn't look much like the driver I downloaded called: OKIC5650C5850GDIw2kGB_tcm3
I haven't managed to install that.
I shall be very grateful if anyone could advise me how to fix this.
I have an OKI 5650 printer and have it connected to my router.
Control Panel Printer menu shows the printer though I am not sure of the details - it says OKI-5650-98D74C
The picture shown is generic and doesn't look like my printer.
Properties shows it functioning correctly. I can ping the address shown in properties.
It shows up on the network.
But the OKI 5650 is not there when I try to print from an application, such as Libre Office, Word, Adobe Reader.
The controller details show as system32/DRIVERS/umbus.sys
That doesn't look much like the driver I downloaded called: OKIC5650C5850GDIw2kGB_tcm3
I haven't managed to install that.
I shall be very grateful if anyone could advise me how to fix this.
SOLUTION
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ASKER
I have tried to follow PrintSuperVision Configuration Guide.
I have installed the PSV agent but don't know how to set it up.
I have Enter the URL of your PSV Enterprise Server
This doesn't apply. I have no server.
I don't think I am on the right track.
This is one computer on a small network.
Any help appreciated.
I have installed the PSV agent but don't know how to set it up.
I have Enter the URL of your PSV Enterprise Server
This doesn't apply. I have no server.
I don't think I am on the right track.
This is one computer on a small network.
Any help appreciated.
ASKER
I have psv giving me data on the printer which looks fine, except there is an error message which may be due to the fact it is not currently connected. I am not sure if that error getting data was there when it was connected, but in any case the printer is unusable. It does not show in the list of options when I try to print something.
The details shown on Control Panel don't look right, and the picture shown is not of this printer though it says C5650.
Thank you. It must only be one more step!
The details shown on Control Panel don't look right, and the picture shown is not of this printer though it says C5650.
Thank you. It must only be one more step!
ASKER CERTIFIED SOLUTION
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SOLUTION
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SOLUTION
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ASKER
The comments I received were very helpful. Thank you even if I haven't given you points.
It was great to discover psv. I finally managed to configure the printer with a set IP address as was suggested, and to set up the right driver. I then went on an installed a driver in another W7 machine with 32-bits. I couldn't actually install the 32-bit driver for some reason but the universal one from Oki was OK.
Thank you.
Mike Gunner, Tarragona, Spain
It was great to discover psv. I finally managed to configure the printer with a set IP address as was suggested, and to set up the right driver. I then went on an installed a driver in another W7 machine with 32-bits. I couldn't actually install the 32-bit driver for some reason but the universal one from Oki was OK.
Thank you.
Mike Gunner, Tarragona, Spain
ASKER