troubleshooting Question

Windows 7 printer not working.

Avatar of Michael Gunner
Michael GunnerFlag for Spain asked on
Printers and ScannersWindows OSWindows 7
9 Comments5 Solutions689 ViewsLast Modified:
Windows 7 printer not working.
I have an OKI 5650 printer and have it connected to my router.
Control Panel Printer menu shows the printer though I am not sure of the details - it says OKI-5650-98D74C
The picture shown is generic and doesn't look like my printer.
Properties shows it functioning correctly. I can ping the address shown in properties.
It shows up on the network.

But the OKI 5650 is not there when I try to print from an application, such as Libre Office, Word, Adobe Reader.

The controller details show as system32/DRIVERS/umbus.sys
That doesn't look much like the driver I downloaded called:   OKIC5650C5850GDIw2kGB_tcm3-36782
I haven't managed to install that.

I shall be very grateful if anyone could advise me how to fix this.
ASKER CERTIFIED SOLUTION
Davis McCarn
Owner

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