Solved

Manifest fingerprint file

Posted on 2013-12-16
4
7,094 Views
Last Modified: 2014-01-18
I have a client who is extremely concerned about security on her machine. She has found a folder in her temp folder that has three files in it:
crl-set
manifest.fingerprint
manifest.json

I suggested that these files are just temp files generated by the fingerprint reader of the laptop but she insists they just started appearing. She does not use the fingerprint reader nor has she ever.

She wants an explanation. She suspects that someone is trying to access her computer remotely without her knowledge.

Any ideas?
0
Comment
Question by:jooolie3
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 64

Expert Comment

by:btan
ID: 39723328
These are generic file and likely from chrome.exe. try deleting rhat specific tmp folder and have the process monitor to track its creation to reveal the binary creating it. Likewise you can even send those files to virustotal since they are supposed to be harmless and not malicious exe to virustotal online for check. The user does have valid concern in this case and also good to track the creation and modify time for those files on frequency of changes..need to ascertain if really due to FP software or others.
0
 

Author Comment

by:jooolie3
ID: 39732848
Thank you. I have set up an appointment with her for next week. I will try what you suggested and report back.
0
 

Accepted Solution

by:
jooolie3 earned 0 total points
ID: 39778120
The client decided she didn't want to spend any more time troubleshooting this now. Thanks for the suggestions.
0
 

Author Closing Comment

by:jooolie3
ID: 39790476
Client decided not to pursue the issue.
0

Featured Post

Put Machine Learning to Work--Protect Your Clients

Machine learning means Smarter Cybersecurity™ Solutions.
As technology continues to advance, managing and analyzing massive data sets just can’t be accomplished by humans alone. It requires huge amounts of memory and storage, as well as the high-speed power of the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A 2007 NCSA Cyber Security survey revealed that a mere 4% of the population has a full understanding of firewalls. As business owner, you should be part of that 4% that has a full understanding.
A look at what happened in the Verizon cloud breach.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question