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SBS 2011 - New user taking over domain login, email address must change, but still need to access old mailbox somehow.

Posted on 2013-12-16
Medium Priority
Last Modified: 2013-12-17

Employee "A" left and now with the new employee "B" We want to keep the "domain user setup" with the same login name/ Domain Profile . They just want to change the password and email address. BUT they still want to keep the old mailbox from employee "A" and access it if necessary.

1. Is it possible to creat a new user , assign employee "A" mailbox to that new user for access.  

2. is it possible to then assign a new mailbox to the original "A user" profile.

Thank you
Question by:Joemt
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LVL 53

Accepted Solution

Will Szymkowski earned 2000 total points
ID: 39722312
Answer to your questions below...

1. Yes you can do this
- Create a new User in ADUC (Employee B)
- Open Exchange Management Console
- Find Employee A
- Right click choose Disable
- Open Disconnected Mailboxes
- Re-connect the mailbox to Employee B

2. Yes you can do this
- create a new mailbox for Employee A through Exchange Management Console


Author Comment

ID: 39722375
I'm getting an error:  Some controls are not valid- the propty can't be empty

It's the alias:    AM I creating this or is it exist already?
LVL 53

Expert Comment

by:Will Szymkowski
ID: 39722405
For the Existing User (employee A) you need to disconnect their mailbox, from the Exchange Management Console "disable" the mailbox.

Create a new User (Employee B), go to the Disconnected Mailboxes in the Exchange Management Console re-connect the mailbox to employee B now. You can then create a new mailbox for Employee A now that the old mailbox is no longer connected.

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.


Author Comment

ID: 39722410
Ok I have the Alias figured out...

I cahnged the display name to the new user but I still have the old dispaly name....Why and how to change.
LVL 53

Expert Comment

by:Will Szymkowski
ID: 39722442
The Display Name is one of many places where the name is located. You can go into the account properties in Active Directory and change the First/Last Name and also the CN Name. You can then go into ECM and change the Alias in there as well.


Author Closing Comment

ID: 39724588
Thank you

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