Solved

Disk Event ID 11 and 51 errors on Server 2008 R2

Posted on 2013-12-16
4
2,361 Views
Last Modified: 2016-11-23
I am getting some Disk errors on very rare occasions. On 11/19/13 there were 5 Disk Event ID 11 errors within seconds of each other while updating some firmware with Dell:

The driver detected a controller error on \Device\Harddisk2\DR3.

And on 12/5/13 (and previously on 6/19/13) there were Disk Event 51 errors on server restart:

An error was detected on device \Device\Harddisk2\DR2 during a paging operation.

The strange thing is that there is no Harddisk2 in Disk Management - there is a 4-drive RAID 6 array (disk0) and an internal RD1000 RDX drive (disk1). There are no external drives or flask drives appearing in Disk Management or under Computer (I am not onsite bad had local staff verify there are no other drives connected).

How can I locate the drive that is generating these errors?

Thanks
0
Comment
Question by:fisher_king
  • 2
  • 2
4 Comments
 
LVL 42

Accepted Solution

by:
Davis McCarn earned 500 total points
ID: 39723898
Disk Management will show you the drives in the order they are enumerated and I'll bet the third drive is your optical drive which is getting tired and flakey.
0
 

Author Comment

by:fisher_king
ID: 39724673
DVD drive is the third (as you suspected) - but the server's less than 1.5 years old, and there is no disc in it. I will check with Dell and run some diagnostics and let you know.

Thanks for the reply.
0
 
LVL 42

Expert Comment

by:Davis McCarn
ID: 39724950
It doesn't need to have a disc in it to have a controller error and it does get queried on a regular basis.
I have an older Pioneer DVD that has complained the same thing for years; but, still worked when I asked it to.
0
 

Author Closing Comment

by:fisher_king
ID: 39725218
I can't find any issues with the drive, but assume it's the cause.

Thanks for the help.
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

Suggested Solutions

Usually shares are where we want them for our users and we tend to take them for granted. There are times, however, when those shares may disappear causing difficulty for your users. One of the first things to try is searching for files that shou…
A safe way to clean winsxs folder from your windows server 2008 R2 editions
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now