asked on

Networked Printer problem

I have a Canon PIXMA MX 850 networked printer. I have 2 Macs which don't ever seem to have an issue. I have 2 PC Laptops, one Dell and One HP, Both of which I recently reloaded Windows from an ISO file, Win 7 64x Home Premium. The Printer will work, and then it will just read offline in the queue and wont print.
I have assigned the printers IP in Router setup, but that did not make the PC's any more consistently stable before losing connectivity with the printer. Any ideas?
I have the latest drivers and in the past have had luck removing the Printer (device), rebooting and adding the Device ( not Add a Printer) and that would work until next reboot. Now the Device is not found when searched for. No problem when connected USB.
I'm thinking either bad printer or maybe my Vipre ware could be causing the issue?

Thank you ahead of time for any efforts afforded to ease my frustrations :7{>

ASKER CERTIFIED SOLUTION

Justin Hannah

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

SOLUTION

David Akinsanya

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Charles Nickerson

ASKER

Both of these responses were acceptable, however, I still have the same issue. Resolving the question in order to reward points to both experts for their time and effort. Both answers provided some good information which helped me troubleshoot the issue in more depth.