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Missing psc 2175 drivers on Windows 7

Posted on 2013-12-17
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Last Modified: 2013-12-17
I am trying to install a hp psc 2175 all-in-one printer on my Windows 7 computer. When I plug up the printer windows detects the printer an installs the icon but I can see that it did not install the psc 2175 drivers. HP doc states the print drivers are in the win 7 OS. If I check the the printers list in win 7 I cannot not find the drivers. The csan feature works but the printer is not listed when I try to print from word.
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Question by:mpearson99
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John Hurst earned 355 total points
ID: 39723970
In Windows 7, go to Devices and Printers. Click on Add a Printer, Local Printer, Existing Connection and Next.  See the Printer Update button beside Have Disk.

Click on Printer Update and wait a while (some minutes). When done, cancel out and restart the computer.

Now try again to install the printer.

I have the HP PSC 2170 series in my list of Windows 7 Printer Drivers.

.... Thinkpads_User
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Author Closing Comment

by:mpearson99
ID: 39724080
Thanks
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LVL 94

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by:John Hurst
ID: 39724101
@mpearson99 - Thanks and I was happy to help.

... Thinkpads_User
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