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Visio 2013 - new installation CONSTANTLY configuring?

I recently installed Visio 2013 and every time I start it up, I get the progress bar/message box saying "Please wait while ..."
(See graphic). This does not seem right. EVERY time I run it the program goes through this sequence!

jss1199

To manually fix this issue, run 'regedit' and manually change the value of [HKEY_CLASSES_ROOT\.vsd] to Visio.Drawing.11 (if using the Visio client) or VisioViewer.Viewer (if using the Visio Viewer).

Reference: http://support.microsoft.com/kb/2685120

brothertruffle880

ASKER

The steps listed in the support KB did not work. I even did a repair.

SOLUTION

Vadim Rapp

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ASKER CERTIFIED SOLUTION

Philip Elder

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Netman66

Could be a corrupt profile or bad pemissions on it.

brothertruffle880

ASKER

The Help desk blew away my user profile and created another one. The program installed properly and it's working now. The tech did not elaborate on what "blow away your profile" meant. But perhaps a bunch of bad registry keys were deleted and built from scratch?.

Netman66

So, as you stated, it was a bad profile. Interesting how my answer never factored into this.