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DS5300 with exp 5060 whole drawer offline

Posted on 2013-12-17
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Last Modified: 2014-02-09
hi, as the subject states we have a IBM ds 5300 with a few exp 5060's. yesterday afternoon we had a issue with a drawer in exp 0 - every disk in the tray went dark and all the disk were marked in the log like this:

Date/Time: 12/16/13 3:44:38 PM
Sequence number: 109553
Event type: 6008
Event category: Internal
Priority: Informational
Event needs attention: false
Event send alert: false
Event visibility: true
Description: Stable storage drive unusable
Event specific codes: 0/0/0
Component type: Drive
Component location: Enclosure 0, Drawer 5, Slot 8
Logged by: Controller in slot B

One disk after another - now the whole drawer is black, any help from DS5xxx experts would be great,
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Question by:Support Engineer
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3 Comments
 
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Expert Comment

by:Gerald Connolly
ID: 39739402
So you have checked the obvious things like power supplies fans etc?

What are the data connections to the shelf?
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Support Engineer earned 0 total points
ID: 39832665
The shelf had a bad cable internal. the whole shelf needed to be replaced. It was replaced carfully and hot.
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Author Closing Comment

by:Support Engineer
ID: 39845111
solved it.
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