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RDWEB

Posted on 2013-12-17
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Last Modified: 2013-12-22
We have setup up RDWeb with no issues and can access DRWeb internally and externally with domain joined computers. Employees with their own personal computers cannot login. They continue to receive a login pop up with login failure this is after login in to the initial RDWeb page. They cannot login to the collection?
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Question by:jstergakis
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5 Comments
 

Expert Comment

by:OllarConsulting
ID: 39724516
I have seen this issue when using a self-signed cert.  If that is the case here, you would need to install the cert on the remote computers:

http://technet.microsoft.com/en-us/library/cc463480(v=ws.10).aspx
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Author Comment

by:jstergakis
ID: 39724738
I tried that and still does not work. There are some computers that can connect and majority cannot. I had a former coleague of mine try from a remote location with no problem I had an employee try from home and still an issue? I already took the route of installing the seld signed cert on the remote computer but that does not help. The RD Gateway has a cert from GoDaddy?
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Author Comment

by:jstergakis
ID: 39724764
The user gets a windows security pop up prompting for username and password and the login fails continously.
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Accepted Solution

by:
jstergakis earned 0 total points
ID: 39725150
I just resolved the issue. My fix was two hotfixes for Windows 7 listed below.


http://support.microsoft.com/kb/2574819
http://support.microsoft.com/kb/2592687
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Author Closing Comment

by:jstergakis
ID: 39734464
I answeed my own question it was the fix for me.
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