Auto-Complete List Disappears when Hovered Over It

Posted on 2013-12-17
Medium Priority
Last Modified: 2014-01-06
Using Outlook 2013. When entering email in any address field, the auto-complete list disappears as soon as hover over it with the mouse (any mouse). Can cursor down to selection and hit Enter and works fine; only a problem when trying to point to the selection using the mouse.

Have cleared auto-complete cache and have tried new Outlook profile with same results. Auto-complete selection using mouse works fine in other apps (such as IE browser address bar).
Question by:BearingsNorth
LVL 14

Accepted Solution

luconsta earned 2000 total points
ID: 39745799
Try to verify in Control Panel => Ease of Access => Change how your mouse works if you have checked the option Activate a window by hovering over it with the mouse.
If it is checked, un-check it and see if now is working properly.

Author Closing Comment

ID: 39759635
This resolved the issue. Thanks much!

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