Solved

outlook 2010 disconnects from Exchange 2013

Posted on 2013-12-17
2
471 Views
Last Modified: 2013-12-18
I have a strange issue. I have  15 users who if they logout  out of outlook  then log back  in get a disconnected  error in outlook 2010.  The users are all configured via outlook anywhere internally .  webmail.xxx.com When i look at proxy setting in outlook 2010  I see  remote.xxx.com  instead of out webmail.xxxx.com. I change the setting back and all is well.
also the shared mailboxes do not   seem to update on these mailboxes.
 any help would be a great help
0
Comment
Question by:thombie
2 Comments
 
LVL 12

Accepted Solution

by:
SreRaj earned 500 total points
Comment Utility
Hi,

Please refer Step 6 in the following article and see internal and external host names for Outlook Anywhere is configured properly.

http://www.mustbegeek.com/configure-external-and-internal-url-in-exchange-2013/

Regarding shared folder error, you could try unchecking the option Download Shared Folders which will disable cached mode for shared folders.

Shared Folder Settings
0
 

Author Closing Comment

by:thombie
Comment Utility
thanks for your help  have some points
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now