Shoretel on hold music quality
Posted on 2013-12-17
I'm trying to setup up on hold music for our Shoretel system. I'm able to setup the on hold music but the quality is very poor when calling from a cell phone. It works fine when calling from one of our Shoretel phones. I have tried playing the music via a uploaded file, ITunes, and other players. I get the same results from everything I have tried.
Any insight is much appreciated.