I'm trying to setup up on hold music for our Shoretel system. I'm able to setup the on hold music but the quality is very poor when calling from a cell phone. It works fine when calling from one of our Shoretel phones. I have tried playing the music via a uploaded file, ITunes, and other players. I get the same results from everything I have tried.
Hi I don't think there is much you can do about the quality with the cell phones. even in todays times it is still a problem.
According this Why does Music On Hold sometimes sound bad on my cell phone?
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