?
Solved

windows 7 dump

Posted on 2013-12-17
7
Medium Priority
?
320 Views
Last Modified: 2013-12-19
hello experts
my pc goes down and i see blue screen.
i want to know what was the problem.
hear are dump files.
please help
thanks
121813-44179-01.dmp
110513-20826-01.dmp
111813-21512-01.dmp
110513-20826-01.dmp
103113-22822-01.dmp
0
Comment
Question by:ameriaadmin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 21

Expert Comment

by:jvuz
ID: 39725915
Try to update your NIC (Network Card)
You have something from SecureIT?
You also have Nvidia?
Try updating DirectX
0
 
LVL 92

Expert Comment

by:nobus
ID: 39726015
1812 points to : IMAGE_NAME:  nvlddmkm.sys   this is a file from the  Nvidia driver software
i suggest to reinstall the video driver, or update it

what pc model is this?
0
 
LVL 88

Accepted Solution

by:
rindi earned 2000 total points
ID: 39726047
By so many different dumps you can't really say what is wrong from them. First I'd check the internal condition of the PC (clean out dust, make sure the fans run smoothly, etc.).

Then make sure there is nothing overclocked in the BIOS.

After that I'd run at least 3 passes with memtest86+ to make sure the RAM is fine (if the test shows any errors at all, remove all modules but one, then run the test again, until you either find the bad module or the bad slot. If a slot is bad, check if cleaning it helps, if not, stop using it. If a RAM module is bad, replace it.

Now run the HD manufacturer's diagnostic on the disk, and if it shows unrepairable errors, replace the disk. You'll find both of these tools on the UBCD:

http://ultimatebootcd.com

If those tests find no issues, boot into safe mode, and then start a chkdsk /r /f for all partitions on the disk. The system will need to reboot to finish this task, at least for drive letter C:, provided that is where the OS is located, and depending on the size of the disk, space used, and number of errors found, it can take a long time to complete.

Once all that is successfully completed, boot into normal mode and thoroughly scan the system for malware using malwarebytes, and allow this tool to remove all threats it finds. It may be necessary to repeat this after a reboot.

https://www.malwarebytes.org/

After that make sure your OS is fully updated, and also make sure the drivers are current.

https://www.malwarebytes.org/
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 2

Expert Comment

by:Berlin142
ID: 39726092
Only the first one is from your current crash (see file Name, includes the date). Question: Do you have a Special Firefox Extension running. Might be, that Firefox.exe crashed and a plugin creates the exeption. Try to use IE. :-)
0
 

Author Closing Comment

by:ameriaadmin
ID: 39728435
By so many different dumps you can't really say what is wrong from them. First I'd check the internal condition of the PC (clean out dust, make sure the fans run smoothly, etc.).

Then make sure there is nothing overclocked in the BIOS.

After that I'd run at least 3 passes with memtest86+ to make sure the RAM is fine (if the test shows any errors at all, remove all modules but one, then run the test again, until you either find the bad module or the bad slot. If a slot is bad, check if cleaning it helps, if not, stop using it. If a RAM module is bad, replace it.

Now run the HD manufacturer's diagnostic on the disk, and if it shows unrepairable errors, replace the disk. You'll find both of these tools on the UBCD:

http://ultimatebootcd.com

If those tests find no issues, boot into safe mode, and then start a chkdsk /r /f for all partitions on the disk. The system will need to reboot to finish this task, at least for drive letter C:, provided that is where the OS is located, and depending on the size of the disk, space used, and number of errors found, it can take a long time to complete.

Once all that is successfully completed, boot into normal mode and thoroughly scan the system for malware using malwarebytes, and allow this tool to remove all threats it finds. It may be necessary to repeat this after a reboot.

https://www.malwarebytes.org/

After that make sure your OS is fully updated, and also make sure the drivers are current.

https://www.malwarebytes.org/
0
 
LVL 92

Expert Comment

by:nobus
ID: 39728565
ameriaadmin -  what was the real problem, or solution?
copying that long post does not tell us anything
0
 

Author Comment

by:ameriaadmin
ID: 39731054
i have changed drivers and all works without dumps
0

Featured Post

New benefit for Premium Members - Upgrade now!

Ready to get started with anonymous questions today? It's easy! Learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
In the absence of a fully-fledged GPO Management product like AGPM, the script in this article will provide you with a simple way to watch the domain (or a select OU) for GPOs changes and automatically take backups when policies are added, removed o…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question