1and1 hosting issue
Posted on 2013-12-18
I am having an issue with a customer. He has just had a new SBS 2011 server fitted and as such requires either a SRV record or a cname/a record for autodiscover. Now 1and 1 do not support SRV records so in this situation I need to use nameservers on another host to resolve queries and add an srv and TXT records too. Have done this before and all is well.
SO the crux of the problem. They also have the myweb package with 1and1 and this links to whatever domain name you have hosted with them. However when you link it to it it removes any ability to change dns settings so I cannot even add a cname record. The domain in question is a .com address and they also have a .co.uk address so 1and1 helpful resolution is to link back from the .com with my hosts to the .co.uk but I cannot do this as obviously A records need to be an IP and 1and1 do not give you an IP address only fqdn.
So can anyone think of a way round this issue under the scenario above as my customer at the moment either has a website or Exchange email and not both and far too many remote workers to not have autodiscover non functioning