outlook: mac 2011 not connecting to Exchange 2007?

I had my outlook: mac 2011 configured to connect to our exchange 2007 working just fine and recently it stopped connecting. i've tried both SSL port:443 enable and port:80 on the outlook client without any luck. can anyone assist?? i have no trouble connect to OWA.
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Andy MConnect With a Mentor IT Systems ManagerCommented:
No luck as in no events or no luck as there's no ews directory present?

The following article has details on how to check to see if EWS is working:


If this doesn't work the EWS directory may need rebuilding:

Andy MIT Systems ManagerCommented:
I believe Outlook for Mac (like Mac Mail) uses EWS to connect to the exchange server, so although OWA may be working fine the EWS may not.

If you are using Mac OS 10.6 (Snow Leopard) or later, one quick test will be to try setting up the account in Mac Mail - if that works double check the settings in Outlook.

If it doesn't I would check the EWS settings in Exchange and IIS to see if there's something that's stopped working there.
cadnycAuthor Commented:
im also having trouble setting up and connecting even on apple mac mail.

on my iphone i blew away the exchange acct and re-added the acct again without any problems.
Andy MIT Systems ManagerCommented:
Sounds like there's an issue with EWS (Activesync appears to be fine as the iPhone is working fine). Check the exchange server event logs for any problems relating to ews or exchange. Also check IIS to ensure the ews virtual directory is still there.
cadnycAuthor Commented:
no luck.
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