nav2567
asked on
Outlook reply issue.
Hi,
We use Outlook and Exchange 2010.
A user reports everything when he "reply" to an outlook email, he gets CC'ed.
Please advise how to fix it.
Thanks.
We use Outlook and Exchange 2010.
A user reports everything when he "reply" to an outlook email, he gets CC'ed.
Please advise how to fix it.
Thanks.
Not sure I understand the question. Do you mean that every time the user replies to an email he/she gets cc'ed the reply?
Check the users rules in the outlook client more than likely they have a rule that was setup to cc on replies.
Do you have something like The Auto CC / BCC tool of Kutools for Outlook installed on the users outlook? If so ... then turn it off.
Check the users rules in the outlook client more than likely they have a rule that was setup to cc on replies.
Do you have something like The Auto CC / BCC tool of Kutools for Outlook installed on the users outlook? If so ... then turn it off.
ASKER
spamsucks72, yes for your question. Every time the user replies to an email he/she gets cc'ed the reply. We do not use kutools for Outlook.
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You can go to Preference -> Accounts-->Account information, to check if the Email address spelling is correct?
also check rules:
http://www.extendoffice.com/documents/outlook/1108-outlook-auto-cc.html