Outlook reply issue.

Posted on 2013-12-18
Last Modified: 2013-12-20

We use Outlook and Exchange 2010.  

A user reports everything when he "reply" to an outlook email, he gets CC'ed.  

Please advise how to fix it.

Question by:nav2567
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Expert Comment

ID: 39726832
Is this outlook 2010 on windows?

You can go to Preference -> Accounts-->Account information, to check if  the Email address spelling  is correct?

also check rules:

Expert Comment

ID: 39726839
Not sure I understand the question.  Do you mean that every time the user replies to an email he/she gets cc'ed the reply?

Check the users rules in the outlook client more than likely they have a rule that was setup to cc on replies.

Do you have something like The Auto CC / BCC tool of Kutools for Outlook installed on the users outlook?  If so ... then turn it off.

Author Comment

ID: 39729315
spamsucks72, yes for your question.  Every time the user replies to an email he/she gets cc'ed the reply.  We do not use kutools for Outlook.

Accepted Solution

dsnegi_25dec earned 500 total points
ID: 39731225
Can you check if there is any outlook rule configured on user profile.

What about when when user send message through OWA. Did you try with new outlook profile or any with another system may be antivirus is causing the issue on particular machine.

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
This video discusses moving either the default database or any database to a new volume.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

626 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question