Exchange Online cannot apply a rule if my email address is in Bcc
Posted on 2013-12-18
Hello, this is the scenario.
A company use Microsoft Exchange Online services.
The Exchange Administrator want to check mail flow directly from his smart-phone (iphone) so asked to set some rules to check all the ingoing/outgoing rules of its employers.
1. I setup some mailboxes flow rules, to forward each employer incoming email, in Bcc, to administrator.
2. I setup an Outlook rule to move each Bcc forwarded employer incoming email in a specified folder, rather then when Administrator same was in To or CC.
3. Same logic was used for the employer outgoing email, forwarded in Bcc to administrator.
4. Then I setup some rules to move the forwarded employers outgoing emails in specified Outlook administrato folders, except when Administrator email address was in To o Cc.
My problem is that if Administrator is a recipients of Bcc ingoing/outgoing emails, he doesn't receive the email in the INBOX but in the respective Inbox/Outbox sub-folders.
In fact it seems that we cannot set the condition to stop the rule when the Administrator is in Bcc copy (Ingoing/outgoing).
I opened a case to Microsoft, but they do not know how to help me.
Any suggestion or workaround?