Solved

Installing packages on ubuntu server

Posted on 2013-12-18
3
691 Views
Last Modified: 2014-01-17
I am trying to install Kaspersky mail gateway on Ubuntu, first time Ubuntu user and I have got the server set up and got to command line. I have mounted the USB drive to /mnt/usb/ I can open the file and run a dir I see the pkg file.

I am running sudo dpkg -I mailgw.deb which returns this

dpkg: error processing mailgw.deb (--install):
parsing file '/var/lib/dpkg/tmp.ci/control' near line 11 package 'mailgw':
blank line in value of field 'Description'
errors were encountered while processing:
Mailgw.deb

Is there any way around this or anything to explain what is going on? I have downloaded the file twice from the website.
0
Comment
Question by:CaptainGiblets
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 6

Expert Comment

by:xeroxzerox
ID: 39728378
Try to run below cmd.
#dpkg -i --force-architecture mailgw.deb

ubuntu which version are you using?
0
 
LVL 27

Expert Comment

by:skullnobrains
ID: 39728631
the error is pretty explicit : the "description field for the package is empty"

- try using --force and see if it works (i hate such solutions but then, in some cases...)

- try opening the relevant file in an editor and provide a dummy description. you can unpack the package in any regular archive manager, and recompress it. this operation should not break the package. it should be feasible to do it in a shell script as well if you need automated installs

- tell this to the kaspersky support. they are pretty reactive on such matters and may be able to provide a package within a few hours. try the support in europe (germany i guess)
0
 
LVL 21

Accepted Solution

by:
Mazdajai earned 500 total points
ID: 39761050
Look for Kaspersky in /var/lib/dpkg/available and /var/lib/dpkg/status, remove it and run -

dpkg --configure -a

Open in new window

0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use Debian 6 Squeeze and you are tired of looking at the childish graphical GDM login screen that is used by default, here's an easy way to change it. If you've already tried to change it you've probably discovered that none of the old met…
The purpose of this article is to show how we can create Linux Mint virtual machine using Oracle Virtual Box. To install Linux Mint we have to download the ISO file from its website i.e. http://www.linuxmint.com. Once you open the link you will see …
Learn how to get help with Linux/Unix bash shell commands. Use help to read help documents for built in bash shell commands.: Use man to interface with the online reference manuals for shell commands.: Use man to search man pages for unknown command…
Learn how to find files with the shell using the find and locate commands. Use locate to find a needle in a haystack.: With locate, check if the file still exists.: Use find to get the actual location of the file.:

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question