CaptainGiblets
asked on
Installing packages on ubuntu server
I am trying to install Kaspersky mail gateway on Ubuntu, first time Ubuntu user and I have got the server set up and got to command line. I have mounted the USB drive to /mnt/usb/ I can open the file and run a dir I see the pkg file.
I am running sudo dpkg -I mailgw.deb which returns this
dpkg: error processing mailgw.deb (--install):
parsing file '/var/lib/dpkg/tmp.ci/cont rol' near line 11 package 'mailgw':
blank line in value of field 'Description'
errors were encountered while processing:
Mailgw.deb
Is there any way around this or anything to explain what is going on? I have downloaded the file twice from the website.
I am running sudo dpkg -I mailgw.deb which returns this
dpkg: error processing mailgw.deb (--install):
parsing file '/var/lib/dpkg/tmp.ci/cont
blank line in value of field 'Description'
errors were encountered while processing:
Mailgw.deb
Is there any way around this or anything to explain what is going on? I have downloaded the file twice from the website.
the error is pretty explicit : the "description field for the package is empty"
- try using --force and see if it works (i hate such solutions but then, in some cases...)
- try opening the relevant file in an editor and provide a dummy description. you can unpack the package in any regular archive manager, and recompress it. this operation should not break the package. it should be feasible to do it in a shell script as well if you need automated installs
- tell this to the kaspersky support. they are pretty reactive on such matters and may be able to provide a package within a few hours. try the support in europe (germany i guess)
- try using --force and see if it works (i hate such solutions but then, in some cases...)
- try opening the relevant file in an editor and provide a dummy description. you can unpack the package in any regular archive manager, and recompress it. this operation should not break the package. it should be feasible to do it in a shell script as well if you need automated installs
- tell this to the kaspersky support. they are pretty reactive on such matters and may be able to provide a package within a few hours. try the support in europe (germany i guess)
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
#dpkg -i --force-architecture mailgw.deb
ubuntu which version are you using?