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When one of our users tries to open Photoshop CS3 itself, they receive the attached Application Error. However, if they open it by opening a file that is associated with Photoshop like a jpg to run the program, everything works just fine. Very strange. Any clues?<br />
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Thanks in advance!<br />
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<a href="https://filedb.experts-exchange.com/incoming/2013/12_w51/693304/photoshop-error.jpg" target="_blank" title="This is the error received when opening the Photoshop CS3 application alone. (20 KB)"><img alt="This is the error received when opening the Photoshop CS3 application alone." class="file-block lazyload" style="max-width: 679px;" data-src="https://filedb.experts-exchange.com/incoming/2013/12_w51/693304/photoshop-error.jpg" /></a>
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This is the error received when opening the Photoshop CS3 application alone.

photoshop-error.jpg

When one of our users tries to open Photoshop CS3 itself, they receive the attached Application Error. However, if they open it by opening a file that is associated with Photoshop like a jpg to run the program, everything works just fine. Very strange. Any clues?

Thanks in advance!



Photoshop CS3 Application Error when opening application, but not when opening a file

Adobe Creative Suite (CS) is a software suite of graphic design, video editing, and web development applications developed by Adobe Systems. Each edition consists several Adobe applications, including Photoshop, Acrobat, InDesign, Premiere Pro or After Effects. Photoshop, InDesign, and Illustrator are the industry standard applications for many graphic design positions. CS6 is the last version of the Creative Suite; future versions of their creative software would only be available via their Adobe Creative Cloud subscription service.