Solved

Photoshop CS3 Application Error when opening application, but not when opening a file

Posted on 2013-12-18
2
351 Views
Last Modified: 2013-12-30
When one of our users tries to open Photoshop CS3 itself, they receive the attached Application Error. However, if they open it by opening a file that is associated with Photoshop like a jpg to run the program, everything works just fine. Very strange. Any clues?

Thanks in advance!

This is the error received when opening the Photoshop CS3 application alone.
0
Comment
Question by:ksoszka
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 18

Assisted Solution

by:Rartemass
Rartemass earned 250 total points
ID: 39728309
There might be something in the preferences file that it doesn't like.
I would reset that and see if it still displays the error.
A simple way to do this is to hold down ctrl+alt+shift while Photoshop opens.
The more nuclear choice is to delete the preferences files.
This link will help locating them for CS3:
http://helpx.adobe.com/photoshop/kb/functions-names-locations-preference-files.html
0
 
LVL 26

Accepted Solution

by:
David Brugge earned 250 total points
ID: 39728384
If rebuilding the pref file does not work, the next step is to run the installer and select the "repair" option.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

HOW TO CREATE A WEB 2.0 IMAGE WITH A REFLECTION I would like to start by saying I know Web 2.0 isn't a style. It is actually the practice of information sharing or  collaboration on the Web. It is also associated with the technology that is used …
Read about why website design really matters in today's demanding market.
In this tutorial viewers will learn how to increase their history states in Photoshop To undo more than one history state, use Ctrl + Alt + Z, not just Ctrl + Z: View the History window by going to Window > History: The default number of history sta…
Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question