Solved

Bugcheck minidump

Posted on 2013-12-18
4
409 Views
Last Modified: 2013-12-25
Hello,

Computer running XP SP3 rebooted from a bugcheck. I've attached the minidump for analysis.

Thank you!
Mini121813-01.dmp
0
Comment
Question by:triphen
  • 2
4 Comments
 
LVL 34

Accepted Solution

by:
Seth Simmons earned 400 total points
Comment Utility
the stop code is 0x1000008E which is KERNEL_MODE_EXCEPTION_NOT_HANDLED

the exception code is 0xC0000005: STATUS_ACCESS_VIOLATION in win32k.sys

there are also references to kmixer.sys, dmusic.sys, swmidi.sys
i would look at updating drivers for the sound card or system board if it's integrated
0
 
LVL 91

Assisted Solution

by:nobus
nobus earned 100 total points
Comment Utility
starngely, i found it points to PROCESS_NAME:  chrome.exe
so i would uninstall that for testing
0
 

Author Comment

by:triphen
Comment Utility
hmmm. I did some pending windows updates one of which addressed the sound card driver. I will wait and see what happens with that. If no good Chrome will be next. Thanks!
0
 
LVL 91

Expert Comment

by:nobus
Comment Utility
ok, post results!
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

Most of the time we are in fix when all of sudden our systems behave weirdly.  Such problems cost time and effort... so it's best to take some preventive actions so that we can avoid such issues or overcome such problems more easily. Preventive M…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now