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Need instructions To add exchange/SBS to Blackberry phone

Posted on 2013-12-18
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Last Modified: 2013-12-30
Have 2 non office based users that have been switched  over from using webmail to Outlook web access in SBS 2011. They have been added as users to the server and their pop accounts added to the sbs pop connector, which seems to be downloading mail fine.

The owa is also working fine. They also have a Blackberry each, an 8520 I think. Is it right that there will not be a copy of mail left on the phone. and that you have to add an exchange account to the phone.


Could anyone provide a simple, step by step guide to correctly setting it up. Do you have
to add remote.companydomain

Many thanks
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Question by:floyd197
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WORKS2011 earned 2000 total points
ID: 39727864
Is it right that there will not be a copy of mail left on the phone. and that you have to add an exchange account to the phone.
in order for the phones to receive email they will have to be setup with exchange accounts. New Blackberry phones use active sync where older ones need a BES (Blackberry Enterprise Server) which is a free install.
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by:WORKS2011
ID: 39727870
actually, I'm wrong on this now that I realize you're popping email into exchange setup the ISP email account on the blackberry phones, go into settings from the ISP where email is and make sure the email is saved and not deleted after being downloaded.
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