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Windows 7 Pro 64-bit OS repair help

Posted on 2013-12-18
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Last Modified: 2014-01-15
OS was corrupted by faulty RAM.  Was able to restore the Shell32.dll file and run chkdsk /r to get the OS running again.  Repaired all of the programs successfully, but having issues with a few areas of the OS that I am aware of.

1) Windows updates - Cannot open that program.  However important updates do successfully install at shutdown.  I can view the installed updates.

2) Cannot view the Windows Properties (Right click on My Computer).  The page will never open any window.

3) SFC /scannow - Will fail at 12% everytime.  Tried in Safe Mode (Command Prompt also).

4) The Readiness update tool reports a couple of problems, but I cannot gain access to the registry keys to remove them.  I see some utilities online that will perform this duty, but I have never heard of anything related to them.  Is there another option?

5) Network Sharing Center - Will not open any window either.

The drives are in RAID-1 and both drives have been checked for errors individually using Western Digital diagnostics (OK!)

I am sure there is more going wrong, but that is what I see thus far into the repair.
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Question by:Jason Johanknecht
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9 Comments
 
LVL 97

Expert Comment

by:Experienced Member
ID: 39727928
At this point, I would try a Windows 7 Repair Install. Here is a Seven Forums Tutorial to help you with the steps.

http://www.sevenforums.com/tutorials/3413-repair-install.html

... Thinkpads_User
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Author Comment

by:Jason Johanknecht
ID: 39728288
My bad, thought I mentioned I already tried that.  However it was the first thing I did upon getting back into windows.  I will try again and update the post.
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Expert Comment

by:Experienced Member
ID: 39728301
Repair Install is the most aggressive thing you can do short of formatting and a fresh Windows install.

So let us know after trying again and see what happens.

.... Thinkpads_User
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LVL 92

Accepted Solution

by:
nobus earned 2000 total points
ID: 39728626
with such a corrupted OS, i would always do a fresh install
even if you can get most repaired (which is doubtful) the OS will still haveremnants of the corruption, and cause problems later

after the install - when the system is updated, and all programs installed properly - i suggest to make an image, so you don't need to do the manual install + updates again, in case you later have troubles

suggested software = free Paragon B&R : http://www.paragon-software.com/free/
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Expert Comment

by:LeeTutor
ID: 39771202
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
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Expert Comment

by:Experienced Member
ID: 39771203
The posts by me   http://#a39728301 and by nobus http://#a39728626 to do a clean install in this case are both correct and accurate.

.... Thinkpads_User
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Author Closing Comment

by:Jason Johanknecht
ID: 39784543
Everything works as far as Installed programs and networking, but I wish I had taken the clean OS install route.  I have all of the programs and data.  If anything else goes wrong it is clean install time.  Wasted my time trying to fix all of the problems.
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Expert Comment

by:nobus
ID: 39784603
tx for feedback
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