Link to home
Start Free TrialLog in
Avatar of Jason Johanknecht
Jason JohanknechtFlag for United States of America

asked on

Windows 7 Pro 64-bit OS repair help

OS was corrupted by faulty RAM.  Was able to restore the Shell32.dll file and run chkdsk /r to get the OS running again.  Repaired all of the programs successfully, but having issues with a few areas of the OS that I am aware of.

1) Windows updates - Cannot open that program.  However important updates do successfully install at shutdown.  I can view the installed updates.

2) Cannot view the Windows Properties (Right click on My Computer).  The page will never open any window.

3) SFC /scannow - Will fail at 12% everytime.  Tried in Safe Mode (Command Prompt also).

4) The Readiness update tool reports a couple of problems, but I cannot gain access to the registry keys to remove them.  I see some utilities online that will perform this duty, but I have never heard of anything related to them.  Is there another option?

5) Network Sharing Center - Will not open any window either.

The drives are in RAID-1 and both drives have been checked for errors individually using Western Digital diagnostics (OK!)

I am sure there is more going wrong, but that is what I see thus far into the repair.
Avatar of John
John
Flag of Canada image

At this point, I would try a Windows 7 Repair Install. Here is a Seven Forums Tutorial to help you with the steps.

http://www.sevenforums.com/tutorials/3413-repair-install.html

... Thinkpads_User
Avatar of Jason Johanknecht

ASKER

My bad, thought I mentioned I already tried that.  However it was the first thing I did upon getting back into windows.  I will try again and update the post.
Repair Install is the most aggressive thing you can do short of formatting and a fresh Windows install.

So let us know after trying again and see what happens.

.... Thinkpads_User
ASKER CERTIFIED SOLUTION
Avatar of nobus
nobus
Flag of Belgium image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
The posts by me   http://#a39728301 and by nobus http://#a39728626 to do a clean install in this case are both correct and accurate.

.... Thinkpads_User
Everything works as far as Installed programs and networking, but I wish I had taken the clean OS install route.  I have all of the programs and data.  If anything else goes wrong it is clean install time.  Wasted my time trying to fix all of the problems.
tx for feedback