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Toshiba estudio copier printer scanner - scans are write protected?
Posted on 2013-12-18
It really shouldn't be this hard. We took a Toshiba estudio 3040C from one office to another. New IP range. I was able to change that.
Now when people scan (from the machine, they click on templates, public templates, scan to file PDF that I created), then they go to the \\toshiba's IP address\folder and they see the scans in the format:
DOC121813-00003.pdf
they try to rename it and get a write protect error.
they can delete the files OK, but not rename them. is there a setting somewhere to allow rename?
this is a workgroup. all windows machines use the same username / password, if that matters.
people say they were able to rename the files before the machine was moved here.
thanks!
Now when people scan (from the machine, they click on templates, public templates, scan to file PDF that I created), then they go to the \\toshiba's IP address\folder and they see the scans in the format:
DOC121813-00003.pdf
they try to rename it and get a write protect error.
they can delete the files OK, but not rename them. is there a setting somewhere to allow rename?
this is a workgroup. all windows machines use the same username / password, if that matters.
people say they were able to rename the files before the machine was moved here.
thanks!
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4 Comments
Active 2 days ago
Arghh! So I decided to save to a windows PC, set up a share on it, entered username and password in the top access page and it says it scanning OK, but no new docs in the scan folder on the windows PC
Active 1 day ago
Check your path.
These machines will create a new folder if the folder in the path does not exist, and they are case sensitive, so for example
Scans
is not the same as
scans
so if you point it at \\pc\shared files\Scans, and the path is \\pc\shared files\scans, it will create a new folder called \\pc\shared files\Scans, with the scanned file in it.
These machines will create a new folder if the folder in the path does not exist, and they are case sensitive, so for example
Scans
is not the same as
scans
so if you point it at \\pc\shared files\Scans, and the path is \\pc\shared files\scans, it will create a new folder called \\pc\shared files\Scans, with the scanned file in it.
Active 2 days ago
turns out for our lan / no server / workgroup, we needed to map to \\ip address\share rather than \\machine name \ share
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