Un-Delete a terminated User in Lotus Notes issue....
Posted on 2013-12-18
Release 8.5.2FP4 SHF172
Revision 20111118.0756-T00172SHF-FP4 (Release 8.5.2FP4 SHF172)
Clients window 7
I am trying to bring back 3 former users that had active email accounts. The users were moved to the "terminated users" group on Lotus Notes Server upon their resignation.
I have tried to remove the users from the group, by (1)deleting their names from the group, but under the user's detail, once I re-establish the mail box, the users still show as part of the "Terminated Users" group when you look at their effective permissions under their database. So I keep getting the error that the users have no permissions on the server etc, etc.
(2)I even tried deleting their original person doc and (3)database and waited for 72 hours and recreated them, just like a new user, and again the person is denied access because the server thinks they are still part of the "Terminated Users" group. So when I go check their database's Access Control > Manage > Effective Access...It lists them as part of the "Terminated Users" group. I then look at the group membership again, "Terminated Users", and none of them are listed on it.
So I do not know where the entry is embedded. I figure it has to be somewhere, but I just am not sure where to look.
FYI: I have also been only working on Notes for 18 months and was thrown into this with no formal training. So please make your responses less abbreviated if possible.