This printer cuts off the top half of the last line of a document/form with a margin of less than 1 inch. The document concerned was an invoice and I validated it with a MS test print. The computers in question are using win 7 x64 with Office 2013 and is using a third party accounting s/w.
My first thought was that the printer driver may be out of date. I didn't get a chance to check it, since they were closing for the day. My second thought is that we need to turn off the bi-directional support. The Dell service manual didn't provide much help and I rarely ever get involved with printer servicing.
I would certainly welcome any recommendations.