Solved

Outlook 2010 - Error creating/opening PST folder

Posted on 2013-12-18
3
6,354 Views
Last Modified: 2013-12-24
I can't get outlook 2010 to allow me to add in a personal folder. There are three ways I know of doing this:

1. From Account Settings

Start Outlook | File
Account Settings button | Account Settings item
Data Files tab | Add

This results in error message "An unknown error occurred, error code:0x80070002." At this point you can only click OK and it will keep doing this.

2. Creating New Item in Outlook

Home tab | New Items | More Items
New Outlook Data File at the bottom

Here I get another error "Cannot find this file. Verify the path and file name are correct." Again this error will repeat itself.

3. Using Control Panel Mail item

Control Panel | Mail | Data Files
Add

Here the error from the first method is displayed again.

Tried multiple repairs of Office, recreating profiles, deleting registry keys related to profiles. Issue isolated to single workstation in the network, tried logging on with different users with same result.

Any help is appreciated.
Thanks in advance.
0
Comment
Question by:HuonIT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 92

Expert Comment

by:nobus
ID: 39728611
did you try a repair of outlook yet, or run a scan on the pst ?
http://support.microsoft.com/kb/287497
0
 

Accepted Solution

by:
HuonIT earned 0 total points
ID: 39731030
SP2 update fixed.
0
 

Author Closing Comment

by:HuonIT
ID: 39737667
Fixed it.
0

Featured Post

PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question