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Terminal server 2008 SR2 wont map printers for one user

Posted on 2013-12-19
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Last Modified: 2013-12-19
We have a situation that i have not been able to figure out. We have a Terminal Server 2008 SR2 with 50 licenses working with 15 people.
Everything is OK except there is one user the the printers will not map.
We have removed the profile, everything from the registry and the local drive and re-created the profile with no success. We do not get any type of errors on the windows logs (system and application). We have logged on from multiple computers, multiple os and still the same result. All others users are working ok with the mapping and printers
what can we do?

your help is appreciated
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Question by:blandip
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13Shadow earned 500 total points
ID: 39729208
What is different about this user? Does he use any specialized printers? Are you using Redirect only the default client printer? Are you using Easy Print? Does this user have a 64 bit OS and the working users 32 bit? If so, do you have the 64 bit drivers installed?
Is this user maybe not set up for printer redirection (user setting would override the TS setting)?

Also check your event log when the user logs on to see if there are any missing printer drivers.
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by:blandip
ID: 39729661
Got it ! it was on the Environment tab under the user profile in the Domain

Thanks for the Help

Regards

Pedro
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