Solved

Terminal server 2008 SR2 wont map printers for one user

Posted on 2013-12-19
2
423 Views
Last Modified: 2013-12-19
We have a situation that i have not been able to figure out. We have a Terminal Server 2008 SR2 with 50 licenses working with 15 people.
Everything is OK except there is one user the the printers will not map.
We have removed the profile, everything from the registry and the local drive and re-created the profile with no success. We do not get any type of errors on the windows logs (system and application). We have logged on from multiple computers, multiple os and still the same result. All others users are working ok with the mapping and printers
what can we do?

your help is appreciated
0
Comment
Question by:blandip
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 3

Accepted Solution

by:
13Shadow earned 500 total points
ID: 39729208
What is different about this user? Does he use any specialized printers? Are you using Redirect only the default client printer? Are you using Easy Print? Does this user have a 64 bit OS and the working users 32 bit? If so, do you have the 64 bit drivers installed?
Is this user maybe not set up for printer redirection (user setting would override the TS setting)?

Also check your event log when the user logs on to see if there are any missing printer drivers.
0
 

Author Comment

by:blandip
ID: 39729661
Got it ! it was on the Environment tab under the user profile in the Domain

Thanks for the Help

Regards

Pedro
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

I had a question today where the user wanted to know how to delete an SSL Certificate, so I thought that I would quickly add this How to! Article for your reference. WHY WOULD YOU WANT TO DELETE A CERTIFICATE? 1. If an incorrect certificate was …
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question