Solved

Downgrade from Internet Explorer 11 to Internet Explorer 9 on Windows 7 Pro 64

Posted on 2013-12-19
6
4,941 Views
Last Modified: 2013-12-24
We recently received a number of Lenovo desktops with Windows 7 Pro 64.
They came with IE 11.

For compatibility reasons (3rd party driven), we *must* downgrade to IE9.
But, IE11 does not show up in the Installed Updates list.  In fact, the Installed Updates list is very short!  It has but 24 items showing.
So, we can't uninstall IE11 as there is no choice available.

We can't just install IE11 on top it because a "newer version is already installed".
We can't just install IE9 on top because of the same thing.

I notice that there are IE folders in both Program Files and Program Files (x86).
I see a file ie9props.propdesc on another Windows 7 Pro computer in both the Program Files\Internet Explorer and Program Files (X86)\Internet Explorer .. but I don't know what this means in the context of this problem.
The only thing we can do is to uncheck Internet Explorer 11 in the "Turn Windows Features on or off" dialog.  But, of course, this really does us no good.

There are no workarounds permissible (like using Chrome).  So we have to get this resolved by getting IE9 running.
0
Comment
Question by:Fred Marshall
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 16

Assisted Solution

by:joinaunion
joinaunion earned 400 total points
ID: 39730053
0
 
LVL 50

Assisted Solution

by:jcimarron
jcimarron earned 100 total points
ID: 39730666
fmarshall--Be sure to download IE9 before removing IE11.  Or install another browser (like Firefox) so that you will have internet access.
http://windows.microsoft.com/en-us/internet-explorer/ie-9-worldwide-languages

But did you know you can run IE11 in Compatibility View for selected pages?
http://www.windows8core.com/how-to-view-and-configure-compatibility-settings-in-internet-explorer-11-of-windows-8-1/

And Compatibility Mode
http://msdn.microsoft.com/en-us/library/ie/bg182326(v=vs.85).aspx
Scroll down to Emulation Mode.  Click on Document Mode.  You will be offered a drop down menu with numbers.  Number 9 is IE 9.
http://www.sitepoint.com/ie11-browser-modes-return/

There is also code you can use to modify the Registry to bring back the old F12 browser mode.
0
 
LVL 26

Author Comment

by:Fred Marshall
ID: 39730805
jcimarron:  Yes we know about compatibility view.  But when the application provider tells us that they are NOT compatible with IE10 or IE11 and we need IE9 - then we are best served by going along and not trying to invent a new approach.

"old F12?"
0
Instantly Create Instructional Tutorials

Contextual Guidance at the moment of need helps your employees adopt to new software or processes instantly. Boost knowledge retention and employee engagement step-by-step with one easy solution.

 
LVL 26

Accepted Solution

by:
Fred Marshall earned 0 total points
ID: 39730807
joinaunion: This worked great!
http://www.sevenforums.com/tutorials/313358-internet-explorer-11-uninstall-windows-7-a.html
i.e. command line:

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

Then we also had to remove IE10 so I guessed and used:

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*10.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

which also worked!
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 39730814
fmarshall--
Glad to have helped.

"old F12?"
When you are back to IE 9 click F12.
Compatibility Mode and Compatibility View are two different things.
0
 
LVL 26

Author Closing Comment

by:Fred Marshall
ID: 39737664
This covers both IE11 AND IE10.
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question