Solved

Documents printed not using full page

Posted on 2013-12-19
3
230 Views
Last Modified: 2016-11-23
I have a user printing out emails from Outlook and other programs that is scaling down and not using the entire page. It started today and nothing new was installed. It only happens on two printers (Dell & Adobe PDF). Running Windows 7. Can find anything on it.
0
Comment
Question by:katredrum
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 13

Expert Comment

by:Norm Dickinson
ID: 39730841
Bring up Devices and Printers, right click on one of the printer drivers, select printer properties, click the advanced tab, click printing defaults and check the settings there to see if scaling of some sort is set up to take place.

If not, check to see if the drivers have been automatically updated by Windows Updates. Bring up Windows Update and click View Update History to check.
0
 
LVL 8

Expert Comment

by:Surrano
ID: 39731175
Adobe may have also autoinstalled some update, though it'd be unusual for Adobe not to ask for confirmation before running installer.
0
 
LVL 50

Accepted Solution

by:
jcimarron earned 500 total points
ID: 39732234
katredrum--
You say this just started.  Run a System Restore from a date before the problem occurred.

I am not sure what you mean by scaling down.  Not fitting the paper page?  Click File|Print Preview.  Do you see the content to be printed as filling the virtual page?  If not look at the right hane dropdown box in the Print Preview menu bar.  Change the settings (percentages) to see what will fill out the page.  Now try printing.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Testing Android Development 4 59
installing fonts 5 41
PSOD when using EFI firmware for VMware 6 70
WSUS Kb4012212 and Kb4012215 not applicable 14 34
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question