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New 2003 R2 server can't run microsoft update, stuck in refresh loop

Posted on 2013-12-19
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Last Modified: 2014-01-12
I have to rebuild a legacy 2003 R2 x64 server.  I quickly realized that when you install and run microsoft update it gets stuck in a refresh loop on the microsoft update page checking for updates.  

Lots of other people have run in to this but I can't seem to get any of the proposed solutions to work.  I have tried copying wuweb.dll from a working 2003 R2 box to this one as well as installing IE8 first before doing anything else and the result is the same.  How do I fix this so I can use microsoft update on 2003 R2?
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Question by:NBF
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6 Comments
 
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Expert Comment

by:IKtech
ID: 39730688
do you have the service packs installed?  Maybe you could download them manually and install.
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Author Comment

by:NBF
ID: 39730721
I used 2003 R2 x64 with SP2 media.  There is no SP3 for 2003 R2.  I also tried performing all windows update first and updating Internet Explorer to version 8 however even after that if I click on install microsoft update it installs the plugin but the microsoft update site gets stuck in a refresh loop.
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LVL 3

Expert Comment

by:IKtech
ID: 39730736
since this is a rebuild, if you don't have a lot installed, maybe you can start over with the install.  That might be a last resort.

I have had similar issues that resolved themselves by turning on auto updates and waiting for the auto updates to start working.

http://social.technet.microsoft.com/Forums/windowsserver/en-US/ac5602df-8944-49cd-ad47-f821a57d3e03/windows-server-2003-updates-are-not-working?forum=winservergen

also i have used the info on the link above to fix some issues with updates.  I don't know exactly what fixed it for me as i tried multiple things numerous times.  Good luck!!

Something relatively easy to try first would be install the update agent 3.0 (the link above has some info in it about the update agent).
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LVL 37

Expert Comment

by:Mahesh
ID: 39731148
Just try installing latest windows update agent on server

http://support.microsoft.com/kb/946928

Mahesh
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Accepted Solution

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NBF earned 0 total points
ID: 39762969
Unable to find a solution.  Microsoft updates will not work even after reinstalling windows multiple times.
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Author Closing Comment

by:NBF
ID: 39774464
unable to find solution.
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