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Solved
Problem with generic drivers for USB in Windows 2008 R2.
Posted on 2013-12-19
Hi.
I got the server after different support company. After few weeks of fighting I resolved most of the issues. I had problem with ISS and graphic drivers.
However I am stuck with one. I am not able to connect external USB hard drive. I tried a few solution without success.
I have attached some screenshots.
Lucas
I got the server after different support company. After few weeks of fighting I resolved most of the issues. I had problem with ISS and graphic drivers.
However I am stuck with one. I am not able to connect external USB hard drive. I tried a few solution without success.
I have attached some screenshots.
Lucas
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8 Comments
Active today
when you connect the usb device - do you get the notification sound?
what device are you trying to connect?
is it USB2 or usb 3?
what device are you trying to connect?
is it USB2 or usb 3?
I tried to connect USB2 external hard drives. Unfortunately I don’t know anything about sound, this is server.
1. Right click My computer, and chooses properties.
2. Click the "Advanced" tab, and then click "Environment Variables"
3. Click "New" under the "System Variables"
4. Enter "DEVMGR_SHOW_NONPRESENT_DE
5. Click OK to apply the change.
6. Enter Device Manager, and choose "View" from the tab and "Click Show Hidden Devices".
7. Please browse the Device Manager to check if there are any problem devices (there will be a yellow "!" next to the item if there is a problem) or hidden device (Which is grey), right click on it and choose uninstall if any.
then reconnect and reinstall.
2. Click the "Advanced" tab, and then click "Environment Variables"
3. Click "New" under the "System Variables"
4. Enter "DEVMGR_SHOW_NONPRESENT_DE
5. Click OK to apply the change.
6. Enter Device Manager, and choose "View" from the tab and "Click Show Hidden Devices".
7. Please browse the Device Manager to check if there are any problem devices (there will be a yellow "!" next to the item if there is a problem) or hidden device (Which is grey), right click on it and choose uninstall if any.
then reconnect and reinstall.
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Active today
the system always gives a sound (like ping) when you connect any USB device
for usb external drives, you may not have enough power; (usb delivers 5V at 0.5 A= 2.5 W MAX) - so try with a POWERED USB hub
you can choose one from : http://usb-hub-review.toptenreviews.com/
for usb external drives, you may not have enough power; (usb delivers 5V at 0.5 A= 2.5 W MAX) - so try with a POWERED USB hub
you can choose one from : http://usb-hub-review.toptenreviews.com/
Active today
i see you have an unknown device in device manager - is that the usb drive you connected?
remove it to see if it goes away; if not try loading it's driver with the methods below
if you have unknown devices in device manager, you can use this procedure to identify them :
1-visit the motherboard manufacturers support site, for downloading drivers
2- use windows update >optional updates to find them
3-Start>Programs>Accessori
Now select "Components" and highlight "Problem Devices".
All hardware devices with a driver problem will be listed here.
Make a note of the first line of the PNP Device ID line of the entry. It will show a Vendor number and a Device number (VENxxxxDEVxxxx) both four digits long.
Look up those numbers here: http://www.pcidatabase.com/index.php
This will tell you the manufacturer and the chip number.
Check the manufacturer's website first or google them - or post them here
If your LAN is running, you can also use windows update> optional drivers, or use slimdrivers : https://www.slimwareutilities.com/slimdrivers.php
remove it to see if it goes away; if not try loading it's driver with the methods below
if you have unknown devices in device manager, you can use this procedure to identify them :
1-visit the motherboard manufacturers support site, for downloading drivers
2- use windows update >optional updates to find them
3-Start>Programs>Accessori
Now select "Components" and highlight "Problem Devices".
All hardware devices with a driver problem will be listed here.
Make a note of the first line of the PNP Device ID line of the entry. It will show a Vendor number and a Device number (VENxxxxDEVxxxx) both four digits long.
Look up those numbers here: http://www.pcidatabase.com/index.php
This will tell you the manufacturer and the chip number.
Check the manufacturer's website first or google them - or post them here
If your LAN is running, you can also use windows update> optional drivers, or use slimdrivers : https://www.slimwareutilities.com/slimdrivers.php
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