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Problem with generic drivers for USB in Windows 2008 R2.

Hi.

I got the server after different support company. After few weeks of fighting I resolved most of the issues. I had problem with ISS and graphic drivers.

However I am stuck with one. I am not able to connect external USB hard drive. I tried a few solution without success.

I have attached some screenshots.

Lucas

nobus

when you connect the usb device - do you get the notification sound?
what device are you trying to connect?
is it USB2 or usb 3?

htyu1

ASKER

I tried to connect USB2 external hard drives. Unfortunately I don’t know anything about sound, this is server.

Pradeep VIshwakarma

1. Right click My computer, and chooses properties.

2. Click the "Advanced" tab, and then click "Environment Variables"

3. Click "New" under the "System Variables"

4. Enter "DEVMGR_SHOW_NONPRESENT_DEVICES" (without quotations) in the Variable Name, and set Variable Value to 1.

5. Click OK to apply the change.

6. Enter Device Manager, and choose "View" from the tab and "Click Show Hidden Devices".

7. Please browse the Device Manager to check if there are any problem devices (there will be a yellow "!" next to the item if there is a problem) or hidden device (Which is grey), right click on it and choose uninstall if any.

then reconnect and reinstall.

nobus

the system always gives a sound (like ping) when you connect any USB device
for usb external drives, you may not have enough power; (usb delivers 5V at 0.5 A= 2.5 W MAX) - so try with a POWERED USB hub
you can choose one from : http://usb-hub-review.toptenreviews.com/

htyu1

ASKER

Sorry for delay (Christmas vacation)

I tried those solutions unfortunately without success.

ASKER CERTIFIED SOLUTION

nobus

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Seth Simmons

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