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New  Exchange Server can't send through ActiveSync but can receive

Posted on 2013-12-19
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Last Modified: 2014-01-08
Setup a new Exchange Server but now we can not send emails from iphones, I could receive fine, but can't send and messages don't appear in sent items.  If the messages were sent from outlook, they appear in the sent items.  

Basically, not sending from iphone is working.  I really need help with this...
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Question by:sXmont1j6
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LVL 3

Expert Comment

by:Exchange_Imran
ID: 39730985
Hello,

Can you able to access your OWA from the external network using the FQDN which you are using to connect ActiveSync?

If yes then is there any error mark at the certificate on the top corner?


Also verify your FQDN eg (mail.domain.com) resolves to your Public IP address.


Thanks Regards
Imran Shariff
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Author Comment

by:sXmont1j6
ID: 39730993
Sorry, I should have closed this question. I found out that a firewall setting was messing things up.
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Expert Comment

by:Exchange_Imran
ID: 39731007
OKAY KOOL
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Author Comment

by:sXmont1j6
ID: 39731798
Not true. I was wrong...
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Author Comment

by:sXmont1j6
ID: 39731800
It is not working.  Can someone provide assistance.
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LVL 7

Expert Comment

by:karllangston
ID: 39734950
Firstly are the iPhones/iPads using exchange connection?
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Accepted Solution

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sXmont1j6 earned 0 total points
ID: 39754262
It was the firewall after all.
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Author Closing Comment

by:sXmont1j6
ID: 39764677
It was the firewall after all.
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