We have a dell latitude laptop. We can view the contents of a CD / dvd normally. There was one disc we copied the contents and tried to make a copy but we received an error from ASHAMPOO disc software. Now we cannot view the contents of the disc. It just shows up blank. We can view it on another computer but not this particular one.
I uninstalled the dvd rom from the laptop and reinstalled. Deleted any temporary files from the temp burn directory.
Ran malwarebytes etc.
What else can I do?