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Outlook profile is on wrong drive

Posted on 2013-12-20
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Last Modified: 2014-01-08
One of our users has their Outlook profile on the E: drive at their company. That user no longer has access to the E: drive due to change in policy. How would I move their Outlook profile over to the now Z: drive?

Rebuilding his profile did not work. I am thinking there is something in the registry that needs changed, or even something on the server, but I cannot pinpoint it.

Thoughts?
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Question by:PCLANTECHS
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Expert Comment

by:Bxoz
ID: 39731772
You can change the OST Path with this regedit

Outlook 2013

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook
Expandable String Value: ForceOSTPath
Value data: full path you want to use

Outlook 2010

HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook
Expandable String Value: ForceOSTPath
Value data: full path you want to use

Outlook 2007

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook
Expandable String Value: ForceOSTPath
Value data: full path you want to use

Outlook 2003

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook
Expandable String Value: ForceOSTPath
Value data: full path you want to use

And here you will find a nice tutorial

http://blogs.technet.com/b/danstolts/archive/2012/11/07/how_2d00_to_2d00_change_2d00_default_2d00_data_2d00_file_2d00_ost_2d00_location_2d00_in_2d00_office_2d00_2013.aspx
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Expert Comment

by:comfortjeanius
ID: 39731779
You can check this location in the registry:

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles.

You will see a list of profile and click on the one you want and export it.

You can check link for more instructions How to export Outlook profiles from one computer into another
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Accepted Solution

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PCLANTECHS earned 0 total points
ID: 39754970
Neither of these worked. It was a permissions issue.
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Author Closing Comment

by:PCLANTECHS
ID: 39764689
The solutions provided did not work.
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