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Maibox move from Hybrid to Office 365 takes over 24 hours for large mailbox 2Gb

Posted on 2013-12-20
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Last Modified: 2013-12-23
Hello,
Maibox move from Hybrid to Office 365 takes over 24 hours for large mailboxes (2Gb). I only migrate 2 or 3 mailboxes at a time and it takes forever. It happens every time you try to migrate mailbox over 2GB. Please help to identify what is the issue. We dont have any load balancer in place. The connection from Hybrid goes straight to the Office 365.
Thank you very much.
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Question by:claudiamcse
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7 Comments
 

Author Comment

by:claudiamcse
ID: 39731888
Transient error TimeoutErrorTransientException has occurred. The system will retry (1/60).
The Microsoft Exchange Mailbox Replication service 'CO1PR06MB283.namprd06.prod.outlook.com' (15.0.842.8 caps:01FF) is examining the request.
12/20/2013 8:57:20 AM {HYBRID] 12/19/2013 10:43:43 PM [CO1PR06MB283] Connected to target mailbox 'Primary (a4276e63-15dd-4304-afec-8e7d38d9d5b3)', database 'NAMPR06DG018-db121', Mailbox server 'CO1PR06MB283.namprd06.prod.outlook.com' Version 15.0 (Build 842.0).
12/19/2013 10:44:34 PM [CO1PR06MB283] Transient error TimeoutErrorTransientException has occurred. The system will retry (2/60).
 [CO1PR06MB283] The Microsoft Exchange Mailbox Replication service 'CO1PR06MB283.namprd06.prod.outlook.com' (15.0.842.8 caps:01FF) is examining the request.
 [HYBRID] 12/19/2013 10:45:08 PM [CO1PR06MB283] Connected to target mailbox 'Primary (a4276e63-15dd-4304-afec-8e7d38d9d5b3)', database 'NAME018-db121', Mailbox server 'CO1PR06MB283.namprd06.prod.outlook.com' Version 15.0 (Build 842.0).
12/20/2013 8:57:20 AM [HYBRID] 12/19/2013 10:45:58 PM [CO1PR06MB283] Transient error TimeoutErrorTransientException has occurred. The system will retry (3/60).
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Author Comment

by:claudiamcse
ID: 39731928
Transient error ConnectionFailedTransientException has occurred. The system will retry (1/60).
 [DM2PR06MB383] Unable to save request. Error: MapiExceptionMdbOffline.
DM2PR06MB383] The Microsoft Exchange Mailbox Replication service 'DM2PR06MB383.namprd06.prod.outlook.com' (15.0.842.8 caps:01FF) is examining the request.
7:00:48 AM [DM2PR06MB383] Relinquishing job because the database failed over to 'BLUPR06MB372.namprd06.prod.outlook.com'.
12/20/2013 7:00:49 AM [DM2PR06MB383] Relinquishing job.
 7:04:07 AM [BLUPR06MB372] The Microsoft Exchange Mailbox Replication service 'BLUPR06MB372.namprd06.prod.outlook.com' (15.0.842.8 caps:01FF) is examining the request.
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Author Comment

by:claudiamcse
ID: 39732331
QueuedTimestamp                  : 12/18/2013 7:29:15 PM
StartTimestamp                   : 12/18/2013 7:29:26 PM
InitialSeedingCompletedTimestamp : 12/19/2013 11:27:22 PM
FinalSyncTimestamp               : 12/19/2013 11:32:59 PM
CompletionTimestamp              : 12/19/2013 11:36:30 PM
OverallDuration                  : 1.04:07:14
TotalFinalizationDuration        : 00:02:44
TotalSuspendedDuration           :
TotalFailedDuration              :
TotalQueuedDuration              : 00:00:04
TotalInProgressDuration          : 1.04:01:44
TotalStalledDueToHADuration      :
TotalTransientFailureDuration    : 00:09:21
MRSServerName                    : CO1PR06MB283.namprd06.prod.outlook.com
TotalMailboxSize                 : 3.457 GB (3,712,314,418 bytes)
TotalMailboxItemCount            : 19483
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LVL 62

Expert Comment

by:gheist
ID: 39732477
Your first post illustrates ~200kbps upload bandwidth( the kbps capitalisation is correct)
What speedtest.net and netalyzr.icsi.berkeley.edu say about your connectivity?
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Author Comment

by:claudiamcse
ID: 39732927
Here are the results:
http://www.speedtest.net/my-result/3178063430

Ping - 28 ms
Download speed 3.68 Mbps

Upload Speed 1.60 Mbps

Let me know
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LVL 62

Accepted Solution

by:
gheist earned 2000 total points
ID: 39733364
The MapiExceptionMdbOffline happens when thay (Office365) bring exchange store offline.
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LVL 62

Expert Comment

by:gheist
ID: 39737075
1) ask them to save you to move your mailboxes to closest DC to you to help your migration (and not pull the switches all the time)
2) Migrate in reasonable batches (say 500MB at the time) so the loss on retry is not so fatal...
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