VPN/Remote User cannot access a Server
Posted on 2013-12-20
We have a remote user who needs access to a server. They've never had a problem in the past. They can VPN into our network using their domain credentials but they cannot remote into the specific server that they need. The connection times outs. Users on the internal network can access the server.
It looks like one of our DHCP servers is rejecting them? I'm not sure how it could be a PW issue. The same credentials that allow the users to access the network via VPN should allow them access to the server.
User XXX was denied access.
Proxy-Policy-Name = Connection request policy
Authentication-Provider = Windows
Authentication-Server = <undetermined>
Policy-Name = <undetermined>
Authentication-Type = PAP
EAP-Type = <undetermined>
Reason-Code = 16
Reason = Authentication was not successful because an unknown user name or incorrect password was used.