Windows 7 Pro 64bit Pc locking up can only move mouse.
Posted on 2013-12-20
i have 10 of a Lenovo m83 10AM0009US Small Form Factor PC with Samsung EVO 120GB SSD Hard Drives. These systems came with a standard Sata 500GB WD HDD that i made an image of and then applied the same image to all of the 10 Lenovo machines with the SSDs.
They are all connected to a server 2003 standard domain. I am having an issue with 1 machine where at random times the whole system locks up. I can only move mouse, no keyboard activity. Have to do a hard boot to come backup. I have ran Samsung Magic on the SSD to check the drive. I also did all updates windows and Lenovo even bios. I checked the event logs and i only see errors 136 and 137 I have tried to delete the two hidden files and runs a fsutil command and restarted the pc but no luck on errors. I dont think these errors are the issue. I have ran the windows Memory test and no errors. Is there anything else i can try. Note i am troubleshooting this remotely via Kaseya.