Slow Outlook 2007 interaction with Msft Online Exchange Server
Posted on 2013-12-20
I have a user experiencing slowness and "beachballing" when using Outlook, which is connected to an online Exchange server hosted by Microsoft. All other programs work quickly, even the browser. The problem appears to be related just to Outlook interacting with the online hosted Exchange server. User claims a better experience when using email/contacts/calendar on the iPad side-by-side at the same location, or even phone.
I can understand that the iPad app for mail may be less complex than Outlook, or maybe just better. I have a host of other theories too...computer too old, Outlook not the current version, internet signal not perfect. But would love your expertise or opinion on this.
Details: Windows 7 computer(s), 3-4 yr. old hardware, Outlook 2007, profile size of 15GB (25GB max), 50% free space on hard drive, Microsoft Updates installed regularly, Microsoft Security essentials antivirus, Task Manager performance is NOT clocked during these beachball delays and other apps respond acceptably.
Thanks for the help