air-cap2602i-a-k9 radios not turning on
hello,
the radios on this AP model is showing "status - initializing" "protocol - down". the actual BVI and gig interfaces are up/up and its keeping after many reloads.
show controllers is displaying:
Radio disabled due to POE
Radio stopped due to get code failed
obviously the AP is powered up and can be accessed via the network. i checked the switch and its delivering power fine. i even fine tuned the delivery priority to critical but still radios wont turn on...
any thoughts...
the radios on this AP model is showing "status - initializing" "protocol - down". the actual BVI and gig interfaces are up/up and its keeping after many reloads.
show controllers is displaying:
Radio disabled due to POE
Radio stopped due to get code failed
obviously the AP is powered up and can be accessed via the network. i checked the switch and its delivering power fine. i even fine tuned the delivery priority to critical but still radios wont turn on...
any thoughts...
Quori
What POE switch are you using? How much power is the switch reporting is being given to the AP?
To my 1252, I had to use Power Brick.
The 2602 requires 12W power to operate whereas the 1252 required 18W of power, so a standard PoE switch wouldn't deliver enough to the 1252 as 15.4W was the most standard PoE would allow. It's fine for a 2602 though.
Are these APs joining to the WLC successfully? Which WLC do you have?
Are these APs joining to the WLC successfully? Which WLC do you have?
ASKER
its a 3500yl-48G-POE+
Module 25-48 Power
Available: 200 W Used: 20 W Remaining: 180 W
PoE | Power Power Alloc Alloc Actual Configured Detection Power
Port | Enable Priority By Power Power Type Status Class
------ + ------ -------- ----- ----- ------ ----------- ----------- -----
48 | Yes critical usage 33 W 5.8 W Delivering 3
i havent joined it yet. only when the AP is joined the radios will turn on??
Module 25-48 Power
Available: 200 W Used: 20 W Remaining: 180 W
PoE | Power Power Alloc Alloc Actual Configured Detection Power
Port | Enable Priority By Power Power Type Status Class
------ + ------ -------- ----- ----- ------ ----------- ----------- -----
48 | Yes critical usage 33 W 5.8 W Delivering 3
i havent joined it yet. only when the AP is joined the radios will turn on??
Yes you need to join to WLC before radios come up. If the AP has no SSID assigned they stay down.
ASKER
when i tried to join it says "device type cannot be added to WCS. The selected controller(s) do not support Customized Web Auth".
i guess i'm stuck on this error. previous models join just fine...
i guess i'm stuck on this error. previous models join just fine...
Ok you have bigger problems here then. The 2602 requires WLC code 7.2. If you have WCS your controller can only run code up-to 7.0.240.0. Any code later than that requires NCS or Prime Infrastructure instead of WCS.
So, the 2602 is incompatible with WCS.
What code to you have on your WLC?
So, the 2602 is incompatible with WCS.
What code to you have on your WLC?
ASKER
your right i have 7.0.240.0
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.