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Convert Outlook forward from "fw" to "fwd"

Posted on 2013-12-21
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Last Modified: 2014-01-02
I'm using an online CRM that does not support automatic forwarding of emails.  To get around this, I set up a forward filter and tried out several email clients.

Thunderbird and Postbox had mixed results, some messages didn't get attached correctly to the right CRM contacts (I believe this was caused to mixed formatting on the email clients end).

Outlook 2010 works great and it's what I can use except for the minor annoyance that it uses "fw" instead of "fwd".  The CRM does not support the former so all my forwarded emails get that abbreviation slapped on each subject line instead of tripping out out.

Surely there is a way to set Outlook to use "fwd" instead of "fw" but unfortunately not in the software itself.  I understand there may be some VB scripts out there to write, but I'm not a programmer so I would prefer an addin if anyone knows of one.  I am willing to pay for it, (a fair price) if it actually would work.
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Question by:shonadle
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gt2847c earned 500 total points
ID: 39733974
Found this answer posted by stefri .  I tested the code and it works:

Here are his instructions with a few edits:


Open VBA editor (AltF11)
expand Project1
expand Microsoft Outlook Objects
Expand thisOutlookSession  ( if there isn't a +, double click on thisOutlookSession)

Private Sub application_ItemSend(ByVal Item As Object, Cancel As Boolean)
Dim myOwnText As String
Dim subj As String
myOwnText = "Fwd" 
If UCase(Left(Item.Subject, 2)) = "FW" Then
    subj = Mid(Item.Subject, 3)
    Item.Subject = myOwnText & subj
    Cancel = False
End If
End Sub

Open in new window


Simply copy and paste the above code in and save it.  It won't change the text of the subject until you click Send.  The code above is triggered when the email is sent.  It will show up in your Sent Items box as Fwd.  The myOwnText is the replacement text for FW.
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Author Comment

by:shonadle
ID: 39734017
Thank you!  It worked on a simple test and the first rule trigger it worked there too.  

I probably saw those scripts but didn't feel comfortable editing the code in it.  (I saw some for replacing subject lines completely or stripping out "fw" completely.

Thank you.
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Author Comment

by:shonadle
ID: 39752638
I hate to open this back up, but something must have changed with Outlook security settings as this script, which worked fine until this very afternoon.

I had it setup on two different computers with two different versions of Outlook: Outlook 2010 and Outlook 2013.  At first I thought the issue was because I restarted Outlook 2013 but then realized 2010 changed as well.

I had not touched the code. I've been trying to redo it but nothing works.
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