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what are the steps in correcting a name within the From area of an email sent from a Kindle?

Posted on 2013-12-21
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Last Modified: 2013-12-26
Hello and Good Evening Everyone,

            I am in the process of helping a friend correct several setup issues going on from a Kindle given to her by me as a Christmas present.  One of a few issues surrounds emails sent from her Kindle.  For example, I received an email from her tonight which has my name in both, the From and To areas.  However, the addresses were correct though which of course allowed me to receive her message.  At any rate, I am assuming I can possibly correct this issue remotely by logging into my Amazon account because I was able to change the name of the Kindle from George's Kindle to Kathy's Kindle.  But, I am unsure on how to reconfigure the name in the From area of the Kindle to change from George Martin to Kathy Davis.  If someone could outline the steps or procedures for carrying out this task, it will be greatly appreciated.  

              Thanks so much in advance for any help given on this matter.  To be perfectly honest, I had no idea any of these things would happen when I bought the Kindle from Amazon as a present to give to her.  I do think other people need to know about this issue when buying a Kindle as a present for someone because it does present some security issues.  Even my Amazon debit card information popped up when she made a purchage earlier today on the Kindle.   I will need help correcting that issue as well which I will create a new open post for in hopes of resolving that too.  

               George
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Question by:GMartin
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Dave Baldwin earned 500 total points
ID: 39734386
I think the only way any of that will change is if she has her own Amazon account.  Here's the page To register or deregister your Kindle: http://www.amazon.com/gp/help/customer/display.html?nodeId=200375510
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Author Closing Comment

by:GMartin
ID: 39741118
Hello and Good Evening,

               I hope your Christmas was full of joy and warmth yesterday.  My Christmas holiday went really well.  Taking a moment now about the question posted, I am happy to say it is now resolved.  To work through this issue along with the other confusions surrouding the Kindle, I basically de-registered the Kindle because it was still in my account when it was purchased online.  Then, my friend was able to register it using her Amazon account credentials.  Everything is just fine now and my friend simply loves the Kindle.  It turned out to be the perfect Christmas present for her.  

               Thanks again for your help.  I hope the upcoming new year is the best for you : - )

               George
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by:Dave Baldwin
ID: 39741280
You're welcome, glad to help.
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