Network Scanner Tool - Sharp

Hi pplz,

I have a client who has a Sharp multi function. It has a USB / Network port.

It seems scan only works via USB.  However there is an addon card to make it work via the network. The USB is then connected to the back of the printer then connected to a card on the scanner then runs out via the Network.

The old server which I replaced had an item of software running called

"Network Scanner Tool Version 3.2

The Network Scanner Tool receives scanned image files from network scanner devices
"
AlwayslearningmoreAsked:
Who is Participating?
 
Joe Winograd, Fellow&MVEConnect With a Mentor DeveloperCommented:
Unfortunately, according to the Sharp website, there are no software downloads for that model:
Sharp AR-M207 downloadsHere's the link to a description of the Sharp Network Scanner Tool:
http://www.sharpusa.com/ForBusiness/DocumentSystems/MFPsPrinters/SoftwareApplications/WorkflowAndDocumentManagement/SharpOSANetworkScannerTool.aspx

As you can see at the bottom, it says, "Requires Sharpdesk v3.3 or later; Sharpdesk sold separately."

Here's the link to a description of Sharpdesk:
http://www.sharpusa.com/ForBusiness/DocumentSystems/MFPsPrinters/SoftwareApplications/WorkflowAndDocumentManagement/Sharpdesk33.aspx

Your version is 3.2. The links above are to 3.3. If you Google "Sharp Network Scanner Tool" or "Sharpdesk", you will get plenty of hits for downloading the software. I personally would not trust any of them, especially since this is for a client. I would get in touch with Sharp via their contact form:
http://www.sharpusa.com/ForBusiness/DocumentSystems/MFPsPrinters/ContactUs/ContactForm.aspx

Just my opinion. Regards, Joe
0
 
Patrick BogersDatacenter platform engineer LindowsCommented:
Hi.

From the intro i understand you want to have the tool installed again?
If so you can download the newest version here.
(Although this looks to me like a security tool)

Maybe you are better off with this piece of Sharp software.
0
 
Chris MillardCommented:
The network scanner tool is normally a piece of software called "SharpDesk". I have a client who lease their MFPs and they got SharpDesk as part of that, but it think you normally have to pay for it.
0
Cloud Class® Course: MCSA MCSE Windows Server 2012

This course teaches how to install and configure Windows Server 2012 R2.  It is the first step on your path to becoming a Microsoft Certified Solutions Expert (MCSE).

 
AlwayslearningmoreAuthor Commented:
Sharp
Here is a screenshot of the software I am looking for .
0
 
Joe Winograd, Fellow&MVEDeveloperCommented:
Find out the exact model number from your client and then search for available downloads here:
http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx

Regards, Joe
0
 
Chris MillardCommented:
@Alwaysleaningmore - indeed. That is part of the SharpDesk software...
0
 
AlwayslearningmoreAuthor Commented:
The model is an AR-M207. Thanks guys
0
 
AlwayslearningmoreAuthor Commented:
I did try Sharp today they palmed me off to the local dealer who had no idea.

Any how I ended up setting up scan to FTP as the answer this solve the issue thank you all for your help .
0
 
Joe Winograd, Fellow&MVEDeveloperCommented:
You're welcome. And thanks to you for letting us know how you fixed it...utilizing FTP was a good idea. Regards, Joe
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.