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Alwayslearningmore
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Network Scanner Tool - Sharp

Hi pplz,

I have a client who has a Sharp multi function. It has a USB / Network port.

It seems scan only works via USB.  However there is an addon card to make it work via the network. The USB is then connected to the back of the printer then connected to a card on the scanner then runs out via the Network.

The old server which I replaced had an item of software running called

"Network Scanner Tool Version 3.2

The Network Scanner Tool receives scanned image files from network scanner devices
"
OCRPrinters and ScannersPeripherals

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Last Comment
Joe Winograd

8/22/2022 - Mon
Patrick Bogers

Hi.

From the intro i understand you want to have the tool installed again?
If so you can download the newest version here.
(Although this looks to me like a security tool)

Maybe you are better off with this piece of Sharp software.
Chris Millard

The network scanner tool is normally a piece of software called "SharpDesk". I have a client who lease their MFPs and they got SharpDesk as part of that, but it think you normally have to pay for it.
Alwayslearningmore

ASKER
Sharp
Here is a screenshot of the software I am looking for .
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Joe Winograd

Find out the exact model number from your client and then search for available downloads here:
http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx

Regards, Joe
Chris Millard

@Alwaysleaningmore - indeed. That is part of the SharpDesk software...
Alwayslearningmore

ASKER
The model is an AR-M207. Thanks guys
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Alwayslearningmore

ASKER
I did try Sharp today they palmed me off to the local dealer who had no idea.

Any how I ended up setting up scan to FTP as the answer this solve the issue thank you all for your help .
Joe Winograd

You're welcome. And thanks to you for letting us know how you fixed it...utilizing FTP was a good idea. Regards, Joe
Dave Dunkle

I have a sharp MX-C300W all in one system with windows 7 sharpdesk software that allows you to scan documents into one PDF file. Recently I had to upgrade to windows 10 and the sharpdesk stopped working. Is there a patch or fix or is there a generic program like paint I can use to scan with sharp MX-C300W.
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Joe Winograd

Hi Dave,
First, I see that you joined Experts Exchange today, so let me say — Welcome Aboard!

I'm sure you did a web search on your issue and one of the results led you to this page, which is a good thing — very glad you found Experts Exchange! However, posting a question at an already-solved question (especially a very old one like this, from nearly five years ago) is not a good way to get an answer, as your comment will go only to people who participated in the original question, which is now closed (btw, that's why I got it). The correct way to do this is click the big blue "Ask a Question" button at the top of any page, fill in the simple form and submit it. Pick your Topics well and a ton of members who are experts in those Topics will be notified of your question. I'm confident that you'll be pleased with the response here at EE. Regards, Joe