Search Mulfunction on Website

Hi

I have a search function on my website & it is currently not working correctly but instead it gives me an error message (See below), what can i do to restore its functionality to work again?? I do not know whether the problem lies with my server or with Joomla applications. My website is (a1telecomms.co.za) & operating on Joomla version 3.2.1

Error: 0 - SQL=SELECT CONCAT_WS(': ', i.alias, i.issue_summary) AS title, CASE WHEN CHAR_LENGTH(i.resolution_summary) THEN CONCAT_WS(': ', i.issue_description, i.resolution_summary) ELSE i.issue_description END AS text, i.created_on AS created,p.title AS section, i.id as slug, '2' AS browsernav FROM hq74m_it_issues AS i INNER JOIN hq74m_it_projects AS p ON p.id = i.related_project_id WHERE (( LIKE '%%' OR LIKE '%%' OR LIKE '%%' OR i. LIKE '%%')) AND i.state = 1 AND i.public = 1 ORDER BY DESC LIMIT 0, 50

You may not be able to visit this page because of:

1.an out-of-date bookmark/favourite
2.a search engine that has an out-of-date listing for this site
3.a mistyped address
4.you have no access to this page
5.The requested resource was not found.
6.An error has occurred while processing your request.
¿ Home
shaunwinginAsked:
Who is Participating?
 
snoyes_jwCommented:
This part is wrong:

WHERE (( LIKE '%%' OR LIKE '%%' OR LIKE '%%' OR i. LIKE '%%'))

The code building that query probably has a variable that hasn't been set.
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Carl TawnSystems and Integration DeveloperCommented:
It looks like an issue with a query on the MySQL server. Do you have access to the database directly, are you able to alter the queries/procedures?
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shaunwinginAuthor Commented:
Snowyes_jw: How do i set this "WHERE (( LIKE '%%' OR LIKE '%%' OR LIKE '%%' OR i. LIKE '%%'))"??

Carl_Tawn - yes i do have access to the database, what can i do on that side to make this work?
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snoyes_jwCommented:
That clause is what your query already has, and it's wrong. LIKE takes two arguments. There needs to be something on the left side of each LIKE:
fieldName LIKE '%%'
or
'somestring' LIKE '%%'

The error is that the query just has LIKE '%%'.
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Peter HartCommented:
1) Is this a clean Joomla 3.x install? or did you upgrade it from a 2.5x install?
2) have you ever had the search working?
3) have you installed a search plugin or is it just the standard plugin?
I would:
even if it did work once, I would recheck the installation files and re install them.
also
log on to the administrator section and under extensions goto plugin manager and search for "search" to list all the search plugins.  then systematically disable the plugins (clear the cache each time) and check to see which search plugin it causing the problem and then reinstall it.
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Peter HartCommented:
Try disabling the "smart search" plugin if you have  enabled it.
if that works then read this link on how to configure the smart search before you re-enable it.
as you have to run an indexer first.

http://docs.joomla.org/Smart_Search_quickstart_guide
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shaunwinginAuthor Commented:
Thanks!
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