Solved

SBS POP 3 connector not authenticating with Yahoo Small Business POP

Posted on 2013-12-23
3
196 Views
Last Modified: 2014-11-05
Hi,
It seems Yahoo Mail hosting has made a change to their POP mail security. Our SBS 2008 POP connector errors out saying that it cannot authenticate the email accounts. If I take the EXACT same settings (server name, SSL port 995) in a standalone POP client (eg. Windows mail, thunderbird, etc.... ) it will connect.  I contacted Yahoo and their answer was "Sorry but as of last week we only support standalone clients, not connectors"  The thing is every so often it will go through and autheticate but then stop. Why won't the SBS pop connectors authenticate against Yahoo servers now?
0
Comment
Question by:GadFriedman
  • 2
3 Comments
 
LVL 31

Assisted Solution

by:Frosty555
Frosty555 earned 500 total points
ID: 39736241
I don't have an immediate answer for you, but I can tell you that many of my clients who use Rogers Internet received a notice recently telling them that new updates to the way their mail works will requires that they update their Outlook email configuration.

Here's the online notice:

http://www.rogers.com/web/content/emaildownload?setLanguage=en

Rogers uses Yahoo! as their email provider which is why I think this is relevant to you.

So far as I can tell, the change was just that they are now requiring that you use SSL encrypted connections w hen connecting to your email. Unencrypted connections will no longer be supported.

I don't see any reason why this wouldn't work with the SBS POP3 connector, even if Yahoo doesn't officially support it.

Is there any more detailed information you can find in the event logs? Maybe an error number?
0
 

Author Comment

by:GadFriedman
ID: 39738110
In The event viewer for the pop3 connector I am getting the following message:
The credentials provided for user account "XXX@XXXXX" on the server "pop.bizmail.yahoo.com" are incorrect. Verify the user name and password for this user account.


If I take the exact same pop3 settings (username, password, server, port 995, SSL) and Enter them into a standalone client like Outlook, Win Mail or Thunderbird. It works.  The POP connector had been working fine. Yahoo Small business posted a down message last wednesday (which is when this started occuring) and after a day said there issue was fixed, but I have not been able to pull mail through the SBS connector since (with a couple rare exceptions where it might work once and then go back to the above error)
0
 
LVL 31

Accepted Solution

by:
Frosty555 earned 500 total points
ID: 39843506
Sorry GadFriedman... I don't have an answer for you.

If it is working in a standalone client like Outlook, an identically configured POP3 connecter OUGHT to work. I don't know why it isn't and I don't know how to debug the problem further. Maybe if there were some log files or something in the event log we could use to troubleshoot further....

Only thing I can suggest is maybe try using a different, third party POP3 connector such as POPCon.

http://www.servolutions.com/popcon.htm
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Have you ever had a hard drive that you can't boot into, but need to change the registry? Here is the solution! This article guides you through accessing and editing a registry of a non-primary drive. To read registry information on a non-prim…
Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

947 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now