Solved

Citrix XenApp 6.5 COM Port Redirection Not Mapping

Posted on 2013-12-23
6
2,601 Views
Last Modified: 2014-01-13
One out of five Citrix XenApp 6.5 servers is not allow clients to redirect/map their local COM4 to the Server COM1. We use a Net Use command at login to map a USB-to-serial signature pad that lives on client COM4.

The other 4 Citrix XenApp servers are properly redirecting/mapping the COM ports fine.

I checked the RDM Session Host Config. console and the ICA and RDP allow COM redirection...

Server: Windows 2008 R2
Citrix: XenApp 6.5
Client: XenApp Hosted Full 12.3
0
Comment
Question by:Lee Seeman
  • 4
  • 2
6 Comments
 
LVL 23

Expert Comment

by:Ayman Bakr
ID: 39737367
1. First of all check whether that XenApp 6.5 server is at the same patch and hotfix level and same rollup pack level as the others.

2. Connect to a desktop session on that server, open a CMD session and try to manually map the COM port using net use command and check if it is successful.

3. Is the server included in the same Workgroup, OU and Windows security groups as the other XenApp servers - that is to say, is it getting the same set of policies as the others?
0
 

Author Comment

by:Lee Seeman
ID: 39751278
Mutawadi, Thanks for the insight;

1. Citrix version/patch levels are same
2. We are testing RDP COM mapping outside of Citrix next...
3. Yes, same domain and same GPO's for all 5 servers.
0
 

Author Comment

by:Lee Seeman
ID: 39751605
I just confirmed that syslog messages are populating the Syslog db table 'syslog_incoming', BUT not showing in the Cacti...

Any ideas?
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 23

Expert Comment

by:Ayman Bakr
ID: 39752377
Check the installation, configuration and patch level of your application. Is it the same on all servers?
0
 

Accepted Solution

by:
Lee Seeman earned 0 total points
ID: 39766592
All servers same config and patch levels. This problem appeared to have resolved itself.
0
 

Author Closing Comment

by:Lee Seeman
ID: 39776104
issue resolved itself.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

#Citrix #Citrix Netscaler #HTTP Compression #Load Balance
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now